Boost Mobile complaint: Faulty phone

Name: Faulty phone
Item: Boost Mobile
Rating: 1
Author: Susan

Open 14 Feb 2024 109 views Telecom

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Filed 14 Feb 2024 by Susan

I bought a celery 5g phone on December 24 2023. I paid 174. When I left my receipt was nit in the bag as the salesman claimed. I realized it was junk five days after buying it and tried to return it. They claim I had a three day window on returns. I have been trying to get ahold of someone at boost to help with no avail. I spent 175 on a phone that has never worked properly.

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Case details

Status: Open
Company: Boost Mobile
Filed: 14 Feb 2024
Rating: 1/5
Desired resolution: Refund my money
Problem: Return refused for faulty phone
About: 5G phone
At stake: $174

Progress

Filed
Company notified
Company replied
Resolved

14 Feb 2024 Complaint filed and published
14 Feb 2024 Message from Bizzy: we notified Boost Mobile about this complaint.

See all 27 Boost Mobile complaints

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