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Boost Mobile complaint: Saving on the phone bills

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Filed 1 Jul 2024 by Robert

Because ACP (Affordable Connectivity Program) has ended for customers of Boost Mobile, we cannot save on our phone bills. Boost used to have an option to watch many videos which would add us boost coins that we could cash in close to when our phone bills were due. Not only these videos saved us on our payments, but they used to have a spinning wheel that could also take a substantial amount of our phone bills. Because ACP helped us to save on the cost, it can be understandable that Boost would take them away if ACP was active. Many of us didn’t have anything to pay per month and maybe Boost was losing money and thought they would lower the boost coins?
But since ACP has been taken away from us, then they should offer the spinning wheel again and give us more videos to watch giving us two boost coins per video.
Many of us don’t have the money to purchase additional data per month.
If Boost made it easy to write corporate about these issues, I would have chosen that option.

Many customers (I’m sure) are disappointed in the loss of the spinning wheel and the reduction of boost coins. Although I’m grateful for their past service in saving me money prior months, it has become hard.
I do hope Boost takes complaints like this seriously and reinstates ways to save us money rather than having to play games or doing surveys at 1 boost coin per pop. Many of us don’t have the time for such.

Boost Mobile complaint: Saving on the phone bills
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