Boost Mobile complaint: Very aggressive customer service

On 7/26/2024 thought I ordered new phone online 7/28/2024
Received email stating that the was not processed ,(Samsung’s 24)54$, it still shows as a pending on my C.C. called C.S. on 8/5/2024 ready for delay was hospitalized, first encounter with C.S. was told payment was not processed several times,asked why is still shows up as pending on card . because it was not processed I was told it was cancelled asked who cancelled payment must have been me she started,,Why would I do that I asked,no answer,can’t file a dispute on something that is pending,second time I called C.S.8/5 10:15 to find out what if anything I can do,,Man answer the phone yelling at me are you recording this call,I replied no phone is junk celero 3 5gthere phone, gentleman became very aggressive with me asking several times are you recording this call, I said no ,told it’s illegal to record it I asked him for his name,he refused to say by this point he’s yelling at me finally I told why I was calling,his response was,what are you looking for some kind of refund,I replied no just wondering what to do , once again yelling at me it was cancelled,it was cancelled finally I asked for his name again and that I wanted to speak to a supervisor,that only made it worse, stating that your order was cancelled and my name is Jim(don’t think so),by than I had more than enough of this bully ,thank him for being so patient and helpful with me ,last thing I said was God bless, and guess what I was recording the call (really wasn’t) and he called me something and hung up. Sent me a Email stating that account was suspended which it is and that I could make payment on app . REALLY
So I gave no phone service and I still don’t know what to do about the 54$ that’s still pending. NICE CUSTOMER Service.