Do you have a dispute or had a bad customer service experience with Xfinity? When you submit your Xfinity complaint through our platform, it shows that you are not letting your problem pass by quietly. In addition, we have our support community that may be able to help resolve your issue.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!
Complaint from r_b1117 on 18 November 2022 about Xfinity in category Internet Providers, TV Providers
On 101422 my wife called to see how to replace a battery in the alarm system. Xfinity gave the option to mail us a battery. On 1027 we called again as we had not received the battery. ... Read more
Complaint from [email protected] on 05 November 2022 about Xfinity in category Internet Providers, TV Providers
Moved to new location. Was charged 100.00 for technician to come out and connect service. Paid on October 17th with bank bill pay! Bank shows payment being made to Xfinity on October 17th!! Received bill from Xfinity on November 4th... Read more
Complaint from Robert Easley on 02 November 2022 about Xfinity in category Internet Providers, TV Providers
Punishment of poor and minority consumers - consistant and provable - A series of phone service interuptions of senior citizens over petty amounts of money - examples as follows: $.50 $7.50 $6.50 -- my case $20 when the error was the... Read more
Complaint from [email protected] on 16 September 2022 about Xfinity in category Internet Providers, TV Providers
I Joseph Joblin, homeowner, asked for a technician to check my internet connections on Tuesday 9-13-2022. As he was in the back of the house where the electrical box was, and I was in the room where the router was. Then... Read more
Complaint from WEISZRICK on 15 September 2022 about Xfinity in category Internet Providers, TV Providers
In May I accepted a new plan which had HBOMAX and a 14.00 router with high speeds also I told them to remove one line since I live alone and did not need 3 boxes. I called and they did... Read more
Complaint from Monticello Florida on 08 September 2022 about Xfinity in category Internet Providers, TV Providers
An Agent told me my $100 free installation coupon would be honored and I will not have it debited from my account. After an ach payment including the $100 I was furious because I am on a monthly income. I... Read more
Complaint from [email protected] on 29 August 2022 about Xfinity in category Internet Providers, TV Providers
I shifted my xfinity connection from 2509 Cedar Tree Dr Apt 2B Wilmington 19810 to 8323 Society Drive Claymont DE 19703 on 06012022. After setting up my connection I called xfinity help center to give me benefit of Lifeline support.... Read more
Complaint from findmealoan on 12 July 2022 about Xfinity in category Internet Providers, TV Providers
I called in exhausted from billing issues. The agent did not know how to resolve my problem, and after going back and forth with her, I asked to be transferred to a supervisor to have this issue fixed. Read more
Complaint from [email protected] on 29 June 2022 about Xfinity in category Internet Providers, TV Providers
First I am not sure when I started with xfinity or what customer service center I was dealing withJune 28, 2022 xfinity customer Service ManagerI am writing to express the most frustrating and anguish I have ever experienced with... Read more
Complaint from 712ruthave on 27 May 2022 about Xfinity in category Internet Providers, TV Providers
I had an appointment with Xfinity for 1:00 today at their request to examine hardware in my house. The appointment was from 1:00 until 3:00. At 3:00 i contacted Comcast to ask where they were. They said that had changed... Read more
