Our sentiment meter has detected that Xfinity complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Xfinity, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
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We have received 0 complaints about Xfinity over the last 12 months. The graph below shows a monthly breakdown.
Curious about Xfinity's track record in addressing complaints within the Internet Providers, TV Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Xfinity. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Xfinity by calling 1-855-270-0379. If you want to reach out to Xfinity through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from r_b1117 on 18 November 2022 about Xfinity.
On 101422 my wife called to see how to replace a battery in the alarm system. Xfinity gave the option to mail us a battery. On 1027 we called again as we had not received the battery. ... Read more
Moved to new location. Was charged 100.00 for technician to come out and connect service. Paid on October 17th with bank bill pay! Bank shows payment being made to Xfinity on October 17th!! Received bill from Xfinity on November 4th... Read more
Complaint from Robert Easley on 02 November 2022 about Xfinity.
Punishment of poor and minority consumers - consistant and provable - A series of phone service interuptions of senior citizens over petty amounts of money - examples as follows: $.50 $7.50 $6.50 -- my case $20 when the error was the... Read more
Complaint from jgjoblin@live.com on 16 September 2022 about Xfinity.
I Joseph Joblin, homeowner, asked for a technician to check my internet connections on Tuesday 9-13-2022. As he was in the back of the house where the electrical box was, and I was in the room where the router was. Then... Read more
Complaint from WEISZRICK on 15 September 2022 about Xfinity.
In May I accepted a new plan which had HBOMAX and a 14.00 router with high speeds also I told them to remove one line since I live alone and did not need 3 boxes. I called and they did... Read more
Complaint from Monticello Florida on 08 September 2022 about Xfinity.
An Agent told me my $100 free installation coupon would be honored and I will not have it debited from my account. After an ach payment including the $100 I was furious because I am on a monthly income. I... Read more
Complaint from ashisharma06@gmail.com on 29 August 2022 about Xfinity.
I shifted my xfinity connection from 2509 Cedar Tree Dr Apt 2B Wilmington 19810 to 8323 Society Drive Claymont DE 19703 on 06012022. After setting up my connection I called xfinity help center to give me benefit of Lifeline support.... Read more
Complaint from findmealoan on 12 July 2022 about Xfinity.
I called in exhausted from billing issues. The agent did not know how to resolve my problem, and after going back and forth with her, I asked to be transferred to a supervisor to have this issue fixed. Read more
Complaint from chinaultl@gmail.com on 29 June 2022 about Xfinity.
First I am not sure when I started with xfinity or what customer service center I was dealing with June 28, 2022 xfinity customer Service Manager I am writing to express the most frustrating and anguish I have ever experienced with... Read more
Complaint from 712ruthave on 27 May 2022 about Xfinity.
I had an appointment with Xfinity for 1:00 today at their request to examine hardware in my house. The appointment was from 1:00 until 3:00. At 3:00 i contacted Comcast to ask where they were. They said that had changed... Read more
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