Xfinity complaint: unfulfilled service call
Filed 27 May 2022 by jonathan
I had an appointment with Xfinity for 1:00 today at their request to examine hardware in my house. The appointment was from 1:00 until 3:00. At 3:00 i contacted Comcast to ask where they were. They said that had changed and they weren’t coming after all. i asked why they didn’t let me know. They said ‘sorry’. It have been so easy to correct this and save us all headaches. Just poor customer service.
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