My complaint:
I called in exhausted from billing issues. The agent did not know how to resolve my problem, and after going back and forth with her, I asked to be transferred to a supervisor to have this issue fixed.
Suggested solution:
Transferred me to a supervisor, fix my billing issue so that my payments and credits were aligned so that I can enroll in automatic billing. It should have been a simple fix; but, as usual Comcast employees make life difficult. The need to learn better customer service. I waited almost an hour.
