While AT&T provides a range of telecommunications services, complaint data from our community has highlighted several recurring issues faced by customers. Common complaints include misinformation during the sign-up process, poor or non-existent internet service, and overcharging for services. Customers also report challenges with unresponsive customer service, problems with installation, and persistent issues with phone numbers being dialed incessantly.
To avoid these common issues, we strongly advise customers to double-check all promotional details and terms before signing up, keep detailed records of their service orders and charges, and promptly follow up on any discrepancies. If installation issues arise, documenting interactions with technicians and customer service can be beneficial. Additionally, consider monitoring your account regularly to catch any billing errors early on.
Do you have a dispute or had a bad customer experience with AT&T? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to AT&T.
Our sentiment meter has detected that AT&T complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with AT&T, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about AT&T over the last 12 months. The graph below shows a monthly breakdown.
Curious about AT&T's track record in addressing complaints within the Internet Providers, Telecom, TV Providers category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified AT&T customers. Search, discuss and connect with other people in our community.
Complaint from Freesoul on 30 January 2024 about AT&T.
I was approached by a man named Chase working for ATT while I was grocery shopping at Fry’s. He said that if I signed up with him today that he would give me free new iPhone 12s and would I... Read more
Complaint from Rodico on 06 December 2023 about AT&T.
We live approximately 7 miles outside Nacogdoches, Tx. We have lived here for 40 years and never had acceptable internet service with ATT. We have talked to several techs over the years and have been told our poor service is... Read more
Complaint from tmewbank on 23 June 2021 about AT&T.
I did not get my order Read more
Complaint from Debra Boan on 06 February 2020 about AT&T.
Last month I was charged $288.00 for my cable bill with Direct tv. I was told that I owed a previous balance, I am not forgetful, yet. I feel like I am being targeted for filing a complaint. I... Read more
Complaint from Eric on 17 December 2019 about AT&T.
I have experienced very unreliable internet service from my wireless modem. Upload speeds will drop to 0.02 MB at ti es and has even dropped lower at times to an undetectable level using the ATT speedtest. Numerous calls to customer service... Read more
Complaint from Imjussmii on 07 November 2019 about AT&T.
I ordered service on the 4th of November. I recieved a installation date of the 7th from 9am to 11 am. The tech never arrived so I gave the company a call. They told me they over booked and had... Read more
Complaint from Detareus on 15 October 2019 about AT&T.
I sent in a phone as part of a warranty claim. The phone they are claiming had screen damage when it was received. I did not send a damaged phone. They concluded that it may have been damaged in transit... Read more
Complaint from Dee47 on 24 May 2019 about AT&T.
My name is Dolores. It has been dialing itself off and on all day today. Read more
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