AT&T Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about AT&T over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

AT&T complaint process

Do you have a dispute or had a bad customer experience with AT&T? Submit your AT&T complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of AT&T.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional AT&T complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about AT&T?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

AT&T complaints chart

We have received 2 complaints about AT&T over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

AT&T complaint statistics

Curious about AT&T's track record in addressing complaints within the Internet Providers, Telecom, TV Providers category? Dive into the all-time complaints data right here!

8
Total complaints
8
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 8 ratings

AT&T reviews: (8)

Authentic experiences shared by our community for your benefit.

False/Misinformation to sign up

Complaint from Freesoul on 30 January 2024 about AT&T.

I was approached by a man named Chase working for ATT while I was grocery shopping at Fry’s. He said that if I signed up with him today that he would give me free new iPhone 12s and would I... Read more

Comments: 0
Rating:

Poor to no internet service

Complaint from Rodico on 06 December 2023 about AT&T.

We live approximately 7 miles outside Nacogdoches, Tx. We have lived here for 40 years and never had acceptable internet service with ATT. We have talked to several techs over the years and have been told our poor service is... Read more

Comments: 0
Rating:

Over charged!

Complaint from Debra Boan on 06 February 2020 about AT&T.

Last month I was charged $288.00 for my cable bill with Direct tv. I was told that I owed a previous balance, I am not forgetful, yet. I feel like I am being targeted for filing a complaint. I... Read more

Comments: 0
Rating:

Customer service

Complaint from Eric on 17 December 2019 about AT&T.

I have experienced very unreliable internet service from my wireless modem. Upload speeds will drop to 0.02 MB at ti es and has even dropped lower at times to an undetectable level using the ATT speedtest. Numerous calls to customer service... Read more

Comments: 0
Rating:

Installation

Complaint from Imjussmii on 07 November 2019 about AT&T.

I ordered service on the 4th of November. I recieved a installation date of the 7th from 9am to 11 am. The tech never arrived so I gave the company a call. They told me they over booked and had... Read more

Comments: 0
Rating:

Over Charged

Complaint from Detareus on 15 October 2019 about AT&T.

I sent in a phone as part of a warranty claim. The phone they are claiming had screen damage when it was received. I did not send a damaged phone. They concluded that it may have been damaged in transit... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?