Hello. On Tuesday, November 22nd around 6:00 pm or so, I explained to the customer sales rep that I have just paid $100 and would be able to pay the rest of the amount tomorrow. He basically said “no”.... Read more
RCN complaints
RCN Complaint Sentiment: Neutral
Our sentiment meter has detected that RCN complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RCN, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
RCN complaint process
Do you have a dispute or had a bad customer experience with RCN? Submit your RCN complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RCN.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RCN complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RCN?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RCN complaints chart
We have received 0 complaints about RCN over the last 12 months. The graph below shows a monthly breakdown.
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RCN complaint statistics
Curious about RCN's track record in addressing complaints within the Internet Providers, TV Providers category? Dive into the all-time complaints data right here!
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Total complaints
4
Open Complaints
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Complaints pending
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Complaints resolved
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4 ratings
How to contact the customer service of RCN?
Below, you will find the contact information for the complaint department of RCN. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-746-4726
Contact form:
You can contact the customer service of RCN by calling 1-800-746-4726. If you want to reach out to RCN through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
RCN reviews: (4)
Authentic experiences shared by our community for your benefit.
False advertising, cheating customers out of gift cards promised as a promotion to sign up for service
Complaint from ismaiz2 on 13 June 2022 about RCN.
RCN advertised in 2021 and beginning of 2022 that they would provide 1GIG of internet for $34.99month with two months of free service and $250 gift card. I signed up for service on 11822. The customer rep told me I... Read more
Being charged for an account that has been closed
Complaint from Dj90 on 20 December 2020 about RCN.
I have opened an internet account with them and the service was so bad that I closed it the same month. When I signed up the had a promotion of getting their service and the first month was free. I closed the... Read more
fraud billing charges
Complaint from violated on 01 June 2020 about RCN.
handicap senior shutin being denied my rights as a customer to promos for lesser amount for bill.has jumped from 171 to 197.00 from apr bill to mays bill..unreal i cant afford this have no job on fixed income..dont know... Read more
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