RCN complaint: Being charged for an account that has been closed

Complaint from Dj90 reported on 20 December 2020 about RCN

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have opened an internet account with them and the service was so bad that I closed it the same month.
When I signed up the had a promotion of getting their service and the first month was free.
I closed the account and returned the equipment before the end of the first month I am being charged for the first and second month internet which I did not have.

Suggested solution:

Remove the collection charges from my account and close your business, so people won’t waste their time with you lies and poor service.

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