While Spectrum offers a wide range of telecommunication services, complaint data from our community has highlighted several recurring issues that customers face. Common complaints include lack of notice before digging on personal property, unfair service practices, and problems related to broadcasting sports like hockey. Additionally, customers have reported problems with the Apple TV box, frustrations with the company's monopoly over TV services, and concerns about billing fraud.
To avoid these issues, we advise customers to closely review their service agreements, ask for written confirmation for all service-related activities, and keep detailed records of all billing statements. If you do encounter problems, contact customer service immediately, document your interactions, and gather evidence such as photos or account screenshots to support your case.
Do you have a dispute or had a bad customer experience with Spectrum? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Spectrum.
Our sentiment meter has detected that Spectrum complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Spectrum, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Spectrum over the last 12 months. The graph below shows a monthly breakdown.
Curious about Spectrum's track record in addressing complaints within the Internet Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Spectrum. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Spectrum by calling 1-833-267-6094. If you want to reach out to Spectrum through their own website, you can use their contact form.
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Helpful experiences shared by verified Spectrum customers. Search, discuss and connect with other people in our community.
Complaint from M3333 on 31 January 2024 about Spectrum.
Isn't Spectrum supposed to give homeowners a heads-up before coming on their property and digging? I received no notice. Plus, they hit a water line that sprayed mud all over my car. Awesome! Read more
Complaint from Family143 on 02 August 2022 about Spectrum.
Why are current customers offered y to be same billingpayment for mobile services as new customers ie: new customers pay 29.99 while current customers are paying 45.00 each line. This is ridiculous and outrageous. How can current customers... Read more
Complaint from Brosko56 on 03 October 2019 about Spectrum.
I am a Buffalo Sabers hockey fan and was looking foword to watching tonight's game but its not being shown on the MSG network. All MSG is broadcasting is the NY Ranger game. Read more
Complaint from Dave on 10 June 2019 about Spectrum.
Apple box tv. non user friendly. they push it on by telling you can save money and not let you know it's not user friendly. Then when you get and find out they say you can't return because you... Read more
Complaint from Marva on 29 April 2019 about Spectrum.
We moved into our newly built home in November of 2018 with Spectrum being our tv and internet provider. We decided to switch to Dish TV for our television service in February of 2019, disconnected Spectrum and called Dish... Read more
Complaint from Enrique Fernandez on 27 December 2018 about Spectrum.
I couldn’t pay my bill on time so i got disconnected And was told i got 15 days to pay the $180 something.. I took about 18 days to come up with the $180 So i paid the bill on the spectrum app.. Then... Read more
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