Wizz Air Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wizz Air over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Wizz Air complaint process

Do you have a dispute or had a bad customer experience with Wizz Air? Submit your Wizz Air complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wizz Air.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wizz Air complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wizz Air?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wizz Air complaints chart

We have received 5 complaints about Wizz Air over the last 12 months. The graph below shows a monthly breakdown.

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Wizz Air complaint statistics

Curious about Wizz Air's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 10 ratings

Wizz Air reviews: (10)

Authentic experiences shared by our community for your benefit.

Paid for emergency exit seat, received regular seat

Complaint from Family Ceulemans-Stoyanova on 07 October 2023 about Wizz Air.

We paid 60 eur (30 per person) to have an emergency exit seat. Seats 19a and b were shown on the seat map to be emergency exit seats. However the seat map didn't correspond to the plane type and we... Read more

Comments: 0
Rating:

About extra charge

Complaint from Daya on 19 August 2023 about Wizz Air.

We reached there on time and we asked about boarding card but they told us it’s early wait 20to30 minutes and then after 30minutes we went again but they told us it’s late you need to pay extra then we... Read more

Comments: 0
Rating:

Refund

Complaint from Tutkaren on 14 August 2023 about Wizz Air.

I booked a flight back in April for Riyadh to Rome in September. I made a bank transfer to Wizz Air because my card didn't work. I received ation of the flight booking. When I went to search my flight... Read more

Comments: 0
Rating:

Delaying

Complaint from Rata2020 on 17 June 2023 about Wizz Air.

A have Ben waiting from 7 in the airport my flight was at 21:15 and it was delayed for 5 hours and 40 minutes. I am still waiting we are with the kids. We are tired and we are still... Read more

Comments: 0
Rating:

Cancellation in the last minute

Complaint from Luis1988 on 01 October 2022 about Wizz Air.

Wizzair is cancelling a lot of flights. Today has been the mine. First, I received a message that the flight was delayed 1 hour and an half and would depart at 20:00. At airport, I received another message at 19:00... Read more

Comments: 0
Rating:

waiting for Refund

Complaint from ArcticFox on 11 July 2022 about Wizz Air.

I have written and submitted and called WIZZAIR ( which is another issue ) to receive a refund. They have assured a refund will be forthcoming, stated 14th May 2022. I am still waiting for payment. They sent me an... Read more

Comments: 0
Rating:

Denied boarding refund of ticket and luggage costs

Complaint from Shinedew01 on 15 May 2021 about Wizz Air.

We were travelling from abu dhabi international Airport to Athens via Wizz Air on 30th April 2021. We had all the documents as requested by the airlines via emails and text messages prior to boarding and while booking. The negative... Read more

Comments: 0
Rating:

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