Wizz Air complaint: Paid for emergency exit seat, received regular seat

Complaint from Family Ceulemans-Stoyanova reported on 07 October 2023 about Wizz Air

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My complaint:

We paid 60 eur (30 per person) to have an emergency exit seat. Seats 19a and b were shown on the seat map to be emergency exit seats. However the seat map didn’t correspond to the plane type and we received regular seats.

Suggested solution:

Compensate us the 60 eur.

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