UniUni tracking status
UniUni “A delivery was attempted”: what it means
The short answer
Keep an eye on itA delivery attempt failed and UniUni should try again. It says a reattempt comes within 48 hours in most circumstances, and that you need to do nothing unless your delivery details need correcting.
When to act: If there is no new delivery attempt 48 hours after the failed one, file a complaint and we send it to UniUni.
Also shown as: “A delivery was attempted. Another attempt will be made within the next 24-48 hours” · “Delivery rescheduled for 2nd delivery attempt” · “Delivery rescheduled for 2nd delivery attempt (Contact Attempt Failed)” · “Business Closed-Failed Delivery” · “Recipient's address needs to be verified” · “Delivery exception”
What to do now
- 1
Read the reason in brackets after the line, if there is one, and screenshot it with the date and time.
- 2
Check the address on your order for the right unit number, gate or buzzer code and ZIP or postal code.
- 3
Make your house or unit number easy to see from the street, and be home for the next attempt if you can.
- 4
If you were home at the time of the line, keep doorbell or camera footage from that day. It shows whether a driver came.
- 5
Write down your correct address and access details, so they are ready for your complaint.
- 6
Still not sorted? File your complaint here. We write it with you and send it to UniUni, so you do not have to chase it yourself.
Missed delivery or a card left with another courier
- UPS: Delivery attempted
- USPS: Notice left
- Amazon: Delivery attempted
- DHL: Delivery attempted
- OnTrac: Delivery attempted
- LaserShip: Delivery attempted
- GOFO: Delivery Exception, No Access to Delivery Location
- SpeedX: Attempted Delivery
- Veho: Delivery issue
- GLS: Delivery attempted
- Cainiao: Delivery failed
- Royal Mail: Delivery attempted
- Evri: Delivery attempted or action needed
- DPD: Sorry we missed you
- Yodel: Delivery attempted
- Parcelforce: Delivery Attempted
- APC Overnight: Sorry we missed you
- DX: Sorry we missed you
- ArrowXL: No one home
- Canada Post: Notice left
- Purolator: Attempted delivery - receiver unavailable
- Canpar: Sorry we missed you
- Intelcom: Delivery attempted
- Australia Post: Attempted delivery
- StarTrack: Unsuccessful Delivery
- Aramex: Missed delivery
- CouriersPlease: Delivery attempted
- Team Global Express: Attempted delivery
- NZ Post: Delivery attempted
- An Post: We tried to deliver your item
- DPD Ireland: We tried to deliver but we couldn't locate you
What does “A delivery was attempted” mean?
UniUni's status list has separate steps for a first and a second failed attempt. After the first, UniUni says a reattempt will occur within 48 hours in most circumstances, and that you need to do nothing unless your delivery details need correcting. UniUni also says an attempt may be rejected if the address is a PO Box or is incorrect, and it does not deliver to PO boxes or post offices.
A reason may follow in brackets, such as (Contact Attempt Failed), (Business Closed at Time of Delivery), (Incorrect Address) or (Force Majeure). UniUni does not explain these reasons. They are what was recorded for the attempt. Some customers report these lines while they were home and saw no driver, and some report 'business closed' on a home address, so compare the time of the line with what you saw.
Why does UniUni show it?
- Nobody was available and there was no safe place to leave the package
- The driver could not get into the building or through a gate
- A missing unit number or an address the driver could not match
- A PO Box address, which UniUni does not deliver to
- The attempt was recorded as 'business closed', which customers also report on home addresses
How long does it last?
A new 'Out for delivery' line within about 48 hours, then 'Delivered' or another failure. In tracking histories people share, the new line can come within minutes or take days, and the failure line can read 'Failed delivery attempt, returning to the warehouse' even after a first attempt. UniUni's FAQ says that after a second failure the package goes back to its warehouse.
Other UniUni statuses
- Out for deliveryKeep an eye on it
- Interfacility transitedNormal
- Gateway transit inNormal
- Gateway transit outNormal
- Arrival scanNormal
- Failed delivery attempt, returning to the warehouseTake action
- UndeliverableTake action
- Delivered but not receivedTake action
- Tracking not updatingKeep an eye on it
Who is responsible for a late or missing package from UniUni?
If you bought it online from a business, the seller is usually the one to sort it out. The seller chose UniUni and is its customer, so a late, lost or damaged order is in most cases for the seller to put right, with a replacement or a refund. UniUni says much the same in its replies to customers: the vendor or seller starts any investigation with the carrier and decides on a refund or replacement. On marketplace orders, such as eBay or Temu, the marketplace's own rules decide refunds.
If you sent it yourself, note that UniUni's public pages offer shipping to businesses only: its small-business platform serves sellers and is for commercial use. For those sellers, its terms, written for shipments to destinations within Canada, limit its liability to the lower of the goods' value or $100 CAD per parcel, unless a higher limit was paid for, exclude liability for delay, and require a lost or damaged parcel to be reported within 15 days.
Questions about “A delivery was attempted”
What does 'a delivery was attempted' mean on UniUni?
A driver's attempt was recorded as unsuccessful and UniUni plans to try again. UniUni says the reattempt comes within 48 hours in most circumstances, and the tracking line itself says 24-48 hours.
How many times will UniUni try to deliver?
UniUni's FAQ describes two attempts before a package goes back to its warehouse. Customers report three attempts or more, and one of UniUni's replies mentions three redelivery requests.
Why does UniUni say failed delivery when I was home?
The line records what was entered for the attempt, and it does not prove a driver came to your door. Customers report this while at home. Keep any camera footage and file a complaint so that we can send it to UniUni.
What does business closed mean if I live in a house?
It is one of the recorded reasons for a failed attempt. UniUni does not explain why it appears on a home address, though customers report it. Check that your order does not show a company name in the address.
Do I need to do anything after a failed UniUni delivery?
UniUni says no, unless your delivery details need correcting. Do check your unit number and access codes, because a second failure sends the package back to the warehouse.
Based on
- UniUni: FAQs (48-hour reattempt, rejected attempts, PO boxes)
- UniUni Platform Docs: Shipment Status Reference (first and second failed attempt, delivery exception)
- Customer complaint: a tracking history with 'A delivery was attempted' and 'Recipient's address needs to be verified'
- Customer complaint: 'Delivery rescheduled for 2nd delivery attempt (Contact Attempt Failed)'
- Customer complaint: 'Business Closed-Failed Delivery' on a home address
- Trustpilot: UniUni reviews (failed attempt lines quoted by customers)
- Reddit: the full line 'A delivery was attempted. Another attempt will be made within the next 24-48 hours'
- Reddit: 'Delivery Rescheduled for 2nd Delivery Attempt' in a shared history
- Reddit: a tracking history with three failed attempts and the reasons (Force Majeure), (Business Closed at Time of Delivery) and (Incorrect Address)
- UniUni's reply to a customer complaint: three redelivery requests
- UniUni: replies to customer complaints (the vendor or seller starts the investigation and decides on a refund or replacement)
- UniUni: FAQs (UniUni delivers; the merchant handles contents and returns)
- UniUni Small Business: FAQs (serves sellers only)
- UniUni Small Business Delivery Services: Terms & Conditions (liability limit, 15 days to report, no liability for delay)
- eBay: Money Back Guarantee policy
- Temu: Purchase Protection Program