Red Roof Inn Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Red Roof Inn over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Red Roof Inn's offerings.

Sentiment data last updated on April 16, 2024

Red Roof Inn complaint process

Do you have a dispute or had a bad customer experience with Red Roof Inn? Submit your Red Roof Inn complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Red Roof Inn.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Red Roof Inn complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Red Roof Inn?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Red Roof Inn complaints chart

We have received 11 complaints about Red Roof Inn over the last 12 months. The graph below shows a monthly breakdown.

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Red Roof Inn complaint statistics

Curious about Red Roof Inn's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

28
Total complaints
28
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 28 ratings

How to contact the customer service of Red Roof Inn?

Below, you will find the contact information for the complaint department of Red Roof Inn. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-800) 733-7663
Webcare email:
guestin@redroof.com
Contact form:

You can contact the customer service of Red Roof Inn by calling +1-800) 733-7663. For Red Roof Inn support through email, send your inquiry to guestin@redroof.com. If you want to reach out to Red Roof Inn through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Red Roof Inn reviews: (28)

Authentic experiences shared by our community for your benefit.

Deposit redund

Complaint from Sharon Hopkins on 08 April 2024 about Red Roof Inn.

I recently got a room for the night on April 1st. I paid for the room for 1 night and paid a $50 deposit which was already supposed to be deposited back into my checking acct. Instead I checked it... Read more

Comments: 0
Rating:

Nothing done about complaints

Complaint from R. Hicks on 31 January 2024 about Red Roof Inn.

Got to the room bathroom sink was leaking - walked to the front desk because they wouldn't answer the phone - told them about it. Told them again two more times. Still yet to come fix the issue. And... Read more

Comments: 0
Rating:

Stolen security deposit

Complaint from Ovieotus on 09 October 2023 about Red Roof Inn.

Hometowne Studios by Red Roof Aurora Colorado Put $100 hold on credit card as expected. Was told it would be released at checkout. It was not. They later charged the $100 to the card after I was... Read more

Comments: 0
Rating:

Rudeness

Complaint from ShontelHarris on 04 October 2023 about Red Roof Inn.

This complaint is for Red Roof Inn in Temple Texas. I am a guest here at this location. I been here going on a month now and the staff is very courteous and pleasant since I been here, but this... Read more

Comments: 0
Rating:

Fired for no reason

Complaint from Kchrista414 on 04 October 2023 about Red Roof Inn.

I filed a complaint last week but I lost my phone and now have new email I wanted to contact and find out if any news Read more

Comments: 0
Rating:

Whole lot

Complaint from Carlkellogg7255 on 20 September 2023 about Red Roof Inn.

Ok this is gonna be long cause it is 2 different complaints on 2 different days ...ok I September 18th I had got a room I believe it was 201upstaries next to the office I paid 69$ and some change... Read more

Comments: 0
Rating:

Pure filth

Complaint from TanBet on 14 September 2023 about Red Roof Inn.

I was appalled when I opened the door. I turned right around went back to front desk while he kept talking, laughing, with one of his buddies on the phone for say 15 minutes only to tell me there’s nothing... Read more

Comments: 0
Rating:

Big problem!

Complaint from Beatriz santana on 14 May 2023 about Red Roof Inn.

I literally been staying at the red roof for days not causing no issues whatsoever and been extending our stay everyday and just got off work and room key wasnt working and went to front desk waited for a long... Read more

Comments: 0
Rating:

Disgusting room

Complaint from Teresafoster on 19 April 2023 about Red Roof Inn.

Room was unclean and disgusting. Mold everywhere. Traffic from other rooms at all hours. Smoking weed outside hotel room doors. Room has a musty nasty smell. When complain to front desk they said they are aware of the issues and... Read more

Comments: 0
Rating:

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