Red Roof Inn complaint: Stolen security deposit

Name: Stolen security deposit
Item: Red Roof Inn
Rating: 1
Author: Ron

Open 9 Oct 2023 124 views Hotels / Motels

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Filed 9 Oct 2023 by Ron

Hometowne Studios by Red Roof
Aurora Colorado
Put $100 hold on credit card as expected. Was told it would be released at checkout. It was not. They later charged the $100 to the card after I was gone. They do not answer calls or emails. Nothing I can do. Red roof corporate is inept.

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Case details

Status: Open
Company: Red Roof Inn
Filed: 9 Oct 2023
Rating: 1/5
Desired resolution: Give my $100 back.
Problem: Security deposit charged instead of released
About: security deposit
At stake: $100

Progress

Filed
Company notified
Company replied
Resolved

9 Oct 2023 Complaint filed and published
9 Oct 2023 Message from Bizzy: we notified Red Roof Inn about this complaint.

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