Red Roof Inn complaint: filthy rooms

Name: filthy rooms
Item: Red Roof Inn
Rating: 1
Author: Joseph

Open 17 Apr 2023 125 views Hotels / Motels

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Filed 17 Apr 2023 by Joseph

the bathroom had mold on the walls. the bathroom sink was cracked. the vent was encrusted with dirt. the door bottom was coming apart. room 124 was definitely not a deluxe room. mentioned it to attendantmanager and he didn’t even respond. This is the third red roof we have had trouble with. Apparently no one ever checks your motels for compliance to health and safety.

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Case details

Status: Open
Company: Red Roof Inn
Filed: 17 Apr 2023
Rating: 1/5
Desired resolution: have someone inspect every room for compliance not the manager. we have been using red roof for the last nine years and the have been going down hill. we will not return.
Problem: Room had mold, cracked sink, dirt
About: motel room

Progress

Filed
Company notified
Company replied
Resolved

17 Apr 2023 Complaint filed and published
17 Apr 2023 Message from Bizzy: we notified Red Roof Inn about this complaint.

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