Our sentiment meter has identified a 300% increase in complaints about Gate.io over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Gate.io's offerings.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Gate.io? Submit your Gate.io complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 9 complaints about Gate.io over the last 12 months. The graph below shows a monthly breakdown.
Curious about Gate.io's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Gate.io. To amplify the impact of your complaint, please use our complaint form.
For Gate.io support through email, send your inquiry to support@mail.gate.io. If you want to reach out to Gate.io through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Giftie27 on 20 April 2024 about Gate.io.
I bought 133.91 gala5L at the rate of $1.13 each on spot ETF. Following the recent dip, the price dropped to 0.1 and then 0.01. I woke up on 16/04/2024 to see that gate.io has manipulated the price to 0.45... Read more
Complaint from User id 13107905 on 12 April 2024 about Gate.io.
I purchased Coreum token worth 7k dollars I tried to send it to my trusted Coreum main net wallet but my withdraw is on hold/verification last 3 weeks. I sent all the documents they requested. Last few days I have no correspondence from... Read more
Complaint from Olujakes on 10 March 2024 about Gate.io.
I lost my phone and can not longer have access to my google authentication code Read more
Complaint from MILANJ on 29 November 2023 about Gate.io.
When I first joined Gate, the Know Your Customer (KYC) security checks were straightforward. However, they later implemented a complex 4-step verification process involving: 1) Uploading a document, 2) Providing an address proof, 3) Submitting two facial photos, and 4)... Read more
Complaint from 7468613 on 01 September 2023 about Gate.io.
Sir/Mam, I am sharing with you all the information about the joke or fraud done by gate.io crypto exchange and hope that some of you will help me.Because we trade on any crypto exchange with the belief that nothing wrong will... Read more
Complaint from JnetDC on 13 August 2023 about Gate.io.
There is this company called google task force and ask me to invest on this platform. I cant even withdraw my money its asking for capital code, but I dont know what it is. Read more
Complaint from Talaska on 03 July 2023 about Gate.io.
I tried to withdraw my funds from USDT to GBP by Banxa but Gate.io processing my order from more then 10 days already. Banxa sent an email in first day about order expiration but Gate.io didn't cancel my order or... Read more
Complaint from Vlado on 06 June 2023 about Gate.io.
I would like to expose by this means the situation that Gate io has caused in my situation and in that of others. According to the FCA, it prohibited FCA bans the sale of crypto-derivatives to retail consumers on 10/06/2020 since... Read more
Complaint from aman24786@gmail.com on 15 May 2023 about Gate.io.
I had deposited money via USDT to participate in SLEEPBE ido on 11th May, immediately after that my Fund password stopped working. I am unable to reset my Fund password and my 2nd level security 2FA SECURITY STOPPED WORKING and... Read more
Complaint from salihguner on 17 February 2023 about Gate.io.
I had Gochain chain at the amount of 8830 on gate.io system. For more than 2 months, system shows 37$ value for my coins. Although in the other trade platforms, same coin has made x2 or more but in gate.io... Read more
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