Gate.io complaint: Withdraw on hold

Name: Withdraw on hold
Item: Gate.io
Rating: 1
Author: Piotr

Open 12 Apr 2024 109 views Crypto / DeFi / Blockchain

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Filed 12 Apr 2024 by Piotr

I purchased Coreum token worth 7k dollars
I tried to send it to my trusted Coreum main net wallet but my withdraw is on hold/verification last 3 weeks.
I sent all the documents they requested.
Last few days I have no correspondence from gate.io,they started to ignore me.
I use this platform nearly every day to sell and buy crypto so my account is verified.

Can you help me please

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Case details

Status: Open
Company: Gate.io
Filed: 12 Apr 2024
Rating: 1/5
Desired resolution: Release my tokens
Problem: Withdrawal stuck on hold for verification
About: crypto withdrawal
At stake: $7,000
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

12 Apr 2024 Complaint filed and published
12 Apr 2024 Message from Bizzy: we notified Gate.io about this complaint.

See all 54 Gate.io complaints

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