Vueling Complaint Sentiment: Neutral

Our sentiment meter has detected that Vueling complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Vueling, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Vueling complaint process

Do you have a dispute or had a bad customer experience with Vueling? Submit your Vueling complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Vueling.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Vueling complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Vueling?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Vueling complaints chart

We have received 7 complaints about Vueling over the last 12 months. The graph below shows a monthly breakdown.

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Vueling complaint statistics

Curious about Vueling's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

22
Total complaints
22
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 22 ratings

How to contact the customer service of Vueling?

Below, you will find the contact information for the complaint department of Vueling. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
011 34 93151 81 58
Contact form:

You can contact the customer service of Vueling by calling 011 34 93151 81 58. If you want to reach out to Vueling through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Vueling reviews: (22)

Authentic experiences shared by our community for your benefit.

Ignored during complaints procedure

Complaint from Froopaloop on 05 October 2023 about Vueling.

Was refused boarding due to having 90 days on my passport despite The border agent and HMP stating it was valid to fly on. The agent at the departure gate refused m e to board so i opened a complaints... Read more

Comments: 0
Rating:

Appalling customer service

Complaint from Danijh on 30 September 2023 about Vueling.

31st august 15.34pm 13mins I phone to ask for help booking seats which allows me to take a 10kg cabin bag on the plane. A woman gave me a price different to online, although she explained prices can differ it was... Read more

Comments: 0
Rating:

BAGGAGE LOST

Complaint from Darlene Diaz on 04 September 2023 about Vueling.

My baggage did not arrive in a flight from Rome to Barceloona on 7/18/2023. We are at over 40 days now and they haven't sent my luggage or the system gives me an error when trying to submit for... Read more

Comments: 0
Rating:

Cancelled flight no notification recieved

Complaint from Michelle L on 01 August 2023 about Vueling.

We arrived 3 hours before our scheduled flight which was due to leave on 26/07/2023 at 17:20 to find the flight had been changed to a different destination and had already left. We had recieved no notification of this and... Read more

Comments: 0
Rating:

Flight delay compensation

Complaint from Booked in the name of Margaret Palser on 27 July 2023 about Vueling.

Flight delay of between 5-6 hours. Contacted Vueling and given a reference number 06849509 Booking code was CJZEKN and date of flight 4 February 2023. Compensation not received and now difficult to contact them. Read more

Comments: 0
Rating:

Denied boarding due to overbooking on the flight

Complaint from Saadhen on 27 March 2023 about Vueling.

I was looking forward to my flight, but when I arrived at the airport, I was informed that my flight was overbooked and that I would not be able to board. I was shocked and frustrated, as I had paid... Read more

Comments: 0
Rating:

Delayed flight

Complaint from Kartzik on 18 November 2022 about Vueling.

We had a flight booked on the 01-11-2022 departing at 20:25. However, the plane was delayed approx. 3 hours which led us not being able to check in at our hotel and had to book a seperate hotel for our... Read more

Comments: 0
Rating:

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