Vueling complaint: Denied boarding due to overbooking on the flight
Filed 27 Mar 2023 by Saad
I was looking forward to my flight, but when I arrived at the airport, I was informed that my flight was overbooked and that I would not be able to board. I was shocked and frustrated, as I had paid for my ticket and had a ed reservation. The airline staff explained to me that they had oversold the flight and that there were not enough seats for all passengers. I asked what compensation or assistance was available to me, and they told me to wait 48h to file the complain and offered me a voucher for a future flight or a cash payment and compensation . While I appreciated the gesture, I was not satisfied with the response, as I had a business meeting to attend the next day and needed to be at my destination as soon as possible.
Report
Discussion
0 comments
No comments yet. Been through something similar with Vueling? Start the discussion above.
More Vueling complaints
View all 23Lost My luggage – no reponse from vueling and can’t make a complain
My name is Sandrine Mendes Carrasqueira. My luggage got lost last Friday – 16/06/2023. Booking code OFMKKM BCN-LIS PIR: LISVY10105…
Vueling takes AVOIS points claiming the travel was purchased with points although it was paid in full via creditcard
Vueling refuses to add avois points to the account claiming that the travel was purchased with points. They have received…
Delayed flight
We had a flight booked on the 01-11-2022 departing at 20:25. However, the plane was delayed approx. 3 hours which…