Vueling complaint: No aeroplane to fly passengers to Gatwick Friday afternoon 13th May
Filed 19 May 2022 by Linda
No aeroplane to fly passengers to Gatwick. We were bussed to Bologna then taken to a plane but denied boarding then bussed back to Florence to a hotel (Ibis) and flown to Gatwick on another flight on the morning (7.00am) to Gatwick London.
Passengers were given a range of reasons for the non flight and no action was taken by staff until the police were called.
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