Keurig Complaint Sentiment: Neutral

Our sentiment meter has detected that Keurig complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Keurig, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Keurig complaint process

Do you have a dispute or had a bad customer experience with Keurig? Submit your Keurig complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Keurig.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Keurig complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Keurig?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Keurig complaints chart

We have received 4 complaints about Keurig over the last 12 months. The graph below shows a monthly breakdown.

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Keurig complaint statistics

Curious about Keurig's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 13 ratings

Keurig reviews: (13)

Authentic experiences shared by our community for your benefit.

3rd Keurig coffee maker, all stopped working

Complaint from lhonke on 29 November 2023 about Keurig.

We are on our 3rd Keurig coffemaker. Each time we've had one it lasts less than a year and suddenly stops working! We are currently on our third Keurig and it won't even turn on! We have tried ALL the... Read more

Comments: 0
Rating:

Coffee makers do not last.

Complaint from J Zohner on 07 June 2023 about Keurig.

We use excellent quality of water and have two coffee makers that have lasted only 3 years of part time use at our two homes. Kerug tried to sign us up for a large coffee order to get a discount... Read more

Comments: 0
Rating:

Cannot get help troubleshooting or a new Keurig!

Complaint from nhayes1 on 06 April 2023 about Keurig.

This is the second Keurig K-Supreme that I have had an issue with. The first I received, I purchased and returned through Amazon. The second, I've only had for barely over a month and I had the same... Read more

Comments: 0
Rating:

RMA - MBG SR0003785303

Complaint from Leg on 02 February 2023 about Keurig.

I had the above authorization number to return my Keurig as it was not working properly. As soon as I shipped it back, I purchased another unit from their website under my account. They received the unit on 12082022. I... Read more

Comments: 0
Rating:

Coffee pot

Complaint from alfiessmom@yahoo.com on 16 December 2022 about Keurig.

I bought a keugric three months ago paid 160 an the lite came on to clean it I did that an the lite is still on so I cleaned it again an the lite is still on this is my... Read more

Comments: 0
Rating:

KCup Duo Machine doesn't work properly

Complaint from Mike R on 08 December 2022 about Keurig.

The carafe portion of the machine is defective. It does not drain out of the basket properly causing it to overflow and hot brewed coffee ends up all over the counter and inside the machine. This morning it brewed coffee... Read more

Comments: 0
Rating:

Keurig coffee machines

Complaint from Carla Langan on 16 November 2022 about Keurig.

I have purchased 3 separate machines all of which have not lasted for 6 months. The last one I was descaling and it never worked after that. I'm very disappointed and have spent lots of money on these... Read more

Comments: 0
Rating:

Bad customer service

Complaint from Simba on 05 October 2022 about Keurig.

Purchased Keurig K-1500 10822 the pump started messing, getting 8.7oz instead of 12. Contacted Keurig 90722, I talked to Keith, sent him a copy of the receipt, never heard back. I called 92122, and talked to Catalina, had me resend... Read more

Comments: 0
Rating:

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