Keurig complaint: Defective coffee maker

Name: Defective coffee maker
Item: Keurig
Author: Kris

Open 10 Nov 2021 176 views Consumer Electronics

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Filed 10 Nov 2021 by Kris

As someone who owns 3 full size Keurigs I thought the slim would be a good edition. 15 months later it doesn’t work properly, chat window takes over 2 hours, and when I called they said it’s defective but unfortunately 3 months past warranty. Terrible experience.

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Case details

Status: Open
Company: Keurig
Filed: 10 Nov 2021
Desired resolution: Replace the product which is obviously defective.
Problem: Coffee maker failed just after warranty
About: coffee maker

Progress

Filed
Company notified
Company replied
Resolved

10 Nov 2021 Complaint filed and published
10 Nov 2021 Message from Bizzy: we notified Keurig about this complaint.

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