Bank statement charge
What is the B2B PRIME charge on my bank statement?
Who charged you
Amazon Prime Business membership on an Amazon Business account
B2B PRIME is almost certainly the billing name for Prime Business, the paid membership on an Amazon Business account, which Amazon named Business Prime before. The charge is usually the yearly membership fee, taken when a plan starts, when a trial ends or on the renewal date, and it can land on a personal card.
How it can show on a statement
B2B PRIMEB2B PRIME*[reference code]B2B PRIME MEMBERSHIP
Find out what it was
- 1
Sign in to every Amazon Business account you use, open Your Account and then Prime Business, and check the plan, the renewal date and the card on file.
- 2
If you also pay for personal Prime, check both: Prime Business is a separate membership on the business account.
- 3
Search your inbox, including any work email, for Amazon Business or Prime Business emails about a trial, a membership or a renewal with the same amount.
- 4
Ask the administrators and other buyers on your organisation's Amazon Business account whether anyone started or changed a plan.
- 5
Look at the same month last year: the fee renews once a year, usually on about the same date.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Amazon, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “B2B PRIME”?
B2B is short for business to business. Amazon sells to companies, schools and public bodies through Amazon Business, and the paid membership there, Prime Business, is billed apart from a personal Prime membership, with a payment reference after the asterisk. Amazon's own table of charge names does not list B2B PRIME, but public state card records show B2B PRIME lines, usually once a year for each buyer, filed as subscription payments, at yearly amounts that include the prices of Amazon's Prime Business plans.
The membership belongs to a business account, yet the card charged can be a personal one: at renewal, unless an administrator has changed the default payment method, Amazon first charges the payment method that was used to buy the membership, which may be an individual card, and otherwise any eligible card on file for the account holder or any of its administrators.
Why you might see this charge
- A Prime Business membership renewed on its yearly date, for example for an office, a school or a small business account.
- A trial on a business account ended and the paid membership began.
- The renewal went to a personal card, because Amazon first charges the card that was used to buy the membership.
- More people were added to the business account, which moved it to a larger plan with a higher fee.
- A colleague or another administrator on the same business account started a plan, and the fee went to a card saved on the account.
Is B2B PRIME legit?
Normally yes. B2B PRIME lines appear year after year in public state card records, filed as subscription payments, at the prices of Amazon's Prime Business plans, and Amazon's terms explain why a personal card can be charged. Amazon does not name the line in its own charge table, so the clearest proof is a Prime Business membership with the same amount and date in an Amazon Business account that you or a colleague use.
If nobody in your household or business has an Amazon Business account, treat the charge as unrecognised. Amazon warns that impersonators pose as Amazon in emails, texts and calls about orders and accounts and ask for payment, personal details or gift cards; check the membership by signing in to Amazon yourself.
Which Amazon charge is it?
An unknown Amazon charge on your card is one of these:
| On your statement | Who charged you | What it usually is |
|---|---|---|
| AMZN Digital | Amazon | AMZN Digital (Amazon Digital Svcs) is Amazon's billing name for digital orders: ebooks, video rentals and purchases… |
| AMZN Mktp US | Amazon | AMZN Mktp US and AMAZON MKTPLACE PMTS are Amazon Marketplace charges: Amazon, charging for an order from its store. |
| Amazon Prime Pmts | Amazon | Amazon Prime Pmts is Amazon's billing name for Prime payments, usually the fee for a Prime membership. |
| AMAZON RETA* | Amazon | AMAZON RETA* is Amazon, charging for an order from its store; it is commonly reported on items sold by Amazon itself. |
| Prime Video Channels | Prime Video | Prime Video Channels is Amazon billing for an add-on channel you subscribed to inside Prime Video, on top of Prime. |
| Kindle Svcs | Amazon Kindle | Kindle Svcs is Amazon, charging for a Kindle book or a Kindle subscription. |
| Audible | Audible | Audible is Amazon's audiobook service, which bills under its own name and short billing tags. |
| B2B PRIME this page | Amazon | B2B PRIME is almost certainly the billing name for Prime Business, the paid membership on an Amazon Business account… |
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| SXM*SIRIUSXM.COM/ACCT | SiriusXM | SXM*SIRIUSXM.COM/ACCT is SiriusXM, the US satellite radio and streaming service, billing a subscription it sold you… |
| PCH*INTELIUS | Intelius | PCH*INTELIUS is Intelius, a US people search and background report website in the PeopleConnect group, which also runs… |
| FANSCLUBZONE.COM | FansClub | FANSCLUBZONE.COM is FansClub, also called Join Fans Club, a paid sports cash back and rebate membership run by Smarty… |
| STP*DOC.PDFGURU | PDF Guru | STP*DOC.PDFGURU is PDF Guru, an online PDF editor and converter run by Lopofist Limited in Nicosia, Cyprus. |
| WWW.USE.AI | Use AI | WWW.USE.AI is Use AI, a website and app run by Use AI Inc. |
| PAPAYA PRIVACY | Papaya Privacy | PAPAYA PRIVACY is Papaya Privacy Protection, a data removal and identity monitoring subscription from Papaya, an… |
| SUPPORTPDFFILLER.COM | pdfFiller (airSlate) | SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc. |
| SCRIBD INC | Scribd | SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare. |
Questions about B2B PRIME
What is B2B PRIME on my credit card?
It is the charge for Prime Business, the paid membership on an Amazon Business account. It is usually a yearly fee, taken when a plan starts, after a trial or on the renewal date.
Is B2B PRIME the same as Amazon Prime?
No. Prime Business is a separate membership for business accounts and does not include Prime Video or Prime Music, while a personal Prime membership is billed under an Amazon Prime name. Some people pay for both.
Why did B2B PRIME charge my personal card?
At renewal Amazon first charges the payment method that was used to buy the membership, even if that was an individual card, unless an administrator has changed the default. If that fails, it can use any eligible card on file for the account holder or an administrator of the business account.
Why is there a B2B PRIME credit on my statement?
A credit under the plain name B2B PRIME is money coming back for the membership. Amazon refunds the whole fee only if the account made no eligible purchases and used no Prime Business benefits since the last charge, and state card records also show smaller amounts coming back.
What if I did not agree to a B2B PRIME charge?
File a complaint on Complain.biz. We write it with you and send it to Amazon, so you do not have to chase it yourself.
Based on
- State of Delaware open data: state card transactions with B2B PRIME, B2B PRIME*[code] and B2B PRIME MEMBERSHIP lines
- Prime Business Terms and Conditions: renewals, payment methods, refunds and trials (Amazon)
- Prime Business plans and pricing (Amazon Business)
- How Prime works with business accounts (Amazon Customer Service)
- Identify an Amazon Charge (Amazon Customer Service)
- Identifying a scam (Amazon Customer Service)