Skip to content
File a complaint

Bank statement charge

What is FANSCLUBZONE.COM or a Join Fans Club charge on my card?

Who charged you

FansClub (Join Fans Club), a paid sports cash back and rebate membership run by Smarty, LLC

FANSCLUBZONE.COM is FansClub, also called Join Fans Club, a paid sports cash back and rebate membership run by Smarty, LLC in California. The charge is usually its $24 monthly fee, often after a cash back offer shown after a purchase on another site or app started a short trial.

Bizzy online

Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to FansClub.

How it can show on a statement

  • FANSCLUBZONE.COM
  • FANSCLUBZONE.COM CAMARILLO CA
  • FANSCLUB.COM TBC CAMARILLO CA

Find out what it was

  1. Search your inbox and spam folder for FansClub and Join Fans Club: the welcome email shows which email address signed up.

  2. Look at what was bought online on the day of the first charge or hold: the offer appears right after a payment on another site or app, so that purchase is usually where it started.

  3. Compare earlier statements: $24 on about the same day each month means the membership has been renewing.

  4. If the first amount showed as pending and later disappeared, it may have been the sign-up hold rather than a payment.

  5. Ask others in your household whether they accepted a cash back offer with your card.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to FansClub, so you do not have to chase it yourself.

    Start my complaint

Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “FANSCLUBZONE.COM”?

FansClub is a brand of Smarty, LLC, a California company that also runs the SmartyPlus cash back membership. The line names FansClub, as FANSCLUBZONE.COM (one of its web names) or as FANSCLUB.COM, not the shop or app where you saw the offer, and a statement and a bank alert people have shared show CAMARILLO CA after it. FansClub's web names FansClubZone, FansClubNow and FindFansClub all open the same Join Fans Club website.

Most people meet FansClub as a pop-up after paying for something else. People describe it after ordering food, booking a ride, buying movie, concert or lottery tickets or shopping online: an offer of $15 to $25 cash back that asks for card details. Taking it starts a FansClub trial, which the current sign-up page sets at 5 days at no cost, then $24 a month. FansClub's terms allow a hold on the card for up to the full monthly price at sign-up, which some banks show as a charge on the same day; it is collected if the trial is not cancelled in time. FansClub bills in US dollars, so outside the US your bank converts the amount, and people in the UK report about £18.

Why you might see this charge

  • The $24 monthly fee, which starts when the trial ends without being cancelled.
  • A hold for up to the full monthly price placed when the trial started, which some banks show as a pending or posted charge on the day of sign-up.
  • A cash back or rebate offer accepted after paying for something else online, such as a food order, a ride or event tickets, which started the membership.
  • A monthly renewal: the membership repeats every month until it is cancelled.
  • A small check of the card of $1 or less, which FansClub's terms say is reversed within a few business days.
  • A sign-up by someone else in your household who took the offer with your card.

Is FANSCLUBZONE.COM legit?

FansClub is a real paid membership run by Smarty, LLC, a California company that also runs SmartyPlus. Members can claim capped monthly rebates on sports gear, streaming, gym and similar costs and cash back on event tickets, paid by mailed check or through PayPal.

Most complaints are about how people joined: they say they accepted a cash back offer after another purchase without seeing that it started a paid monthly membership, or that $24 left their account on the day they signed up. Messages that use the FansClub name and ask for card details through a link are something else; check the charge against your own inbox and statements.

Other charges people look up

On your statement Who charged you What it usually is
STP*DOC.PDFGURU PDF Guru STP*DOC.PDFGURU is PDF Guru, an online PDF editor and converter run by Lopofist Limited in Nicosia, Cyprus.
WWW.USE.AI Use AI WWW.USE.AI is Use AI, a website and app run by Use AI Inc.
PAPAYA PRIVACY Papaya Privacy PAPAYA PRIVACY is Papaya Privacy Protection, a data removal and identity monitoring subscription from Papaya, an…
SUPPORTPDFFILLER.COM pdfFiller (airSlate) SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc.
SCRIBD INC Scribd SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare.
MG LABS LIMITED MG Labs (MoneyPilot) MG LABS LIMITED is MG Labs Limited, the Hong Kong company that runs MoneyPilot, a paid service that finds class action…
PCH*CLASSMATES.COM Classmates PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect.
CHECKMYFILE.COM Checkmyfile CHECKMYFILE.COM is Checkmyfile, a UK credit report service run by Credit Reporting Agency Limited in Truro.

Look up another charge →

Questions about FANSCLUBZONE.COM

What is a Join Fans Club charge on my credit card?

It is FansClub, a paid sports cash back and rebate membership run by Smarty, LLC. A statement people shared shows it as FANSCLUBZONE.COM CAMARILLO CA, and a bank alert as FANSCLUB.COM TBC CAMARILLO CA. It is usually the $24 monthly fee, or a hold for it when the trial starts.

Why did FansClub charge me $24 when the offer said $0?

The sign-up page shows the trial at no cost, then $24 a month. FansClub's terms allow a hold on the card for up to the full monthly price when the trial starts. Some banks show that hold as a charge straight away, and FansClub collects it if the trial is not cancelled before it ends.

Is FansClub the same company as SmartyPlus?

FansClub's own terms name Smarty, LLC as the company that runs it, and Smarty, LLC also runs SmartyPlus. Both are paid cash back memberships that people often join through an offer after another purchase, but they bill under their own names and prices.

Is Join Fans Club legit?

It is a real membership run by Smarty, LLC, and it pays capped rebates and cash back to members who claim them. Most complaints are about the sign-up: a cash back offer after another purchase that turned out to start a $24 monthly membership.

What if I did not agree to a FansClub charge?

File a complaint on Complain.biz soon: FansClub's terms only consider refunds of payments made in the three months before you cancel. We write the complaint with you and send it to FansClub, so you do not have to chase it yourself.

Based on

  • Sign up for FansClub: 5-day trial at no cost, then $24 a month, cash back offer details (FansClub)
  • FansClub Terms and Conditions: Smarty, LLC, trials, card holds, billing in US dollars, refunds
  • Smarty Terms and Conditions: Smarty, LLC also runs SmartyPlus
  • FansClub FAQ: trial, authorization hold, rebates and their limits
  • Customer reviews: a bank alert naming FANSCLUB.COM in Camarillo, offers after other purchases, UK amounts (Trustpilot)

Charged without asking?
File a complaint about FansClub.