Bank statement charge
What is WWW.USE.AI on my card or statement?
Who charged you
Use AI AI chat subscription run by Use AI Inc.
WWW.USE.AI is Use AI, a website and app run by Use AI Inc. that gives access to several AI chat models under one subscription. The charge is usually its 7-day trial fee of $1, sometimes split into two charges of $0.50, or the monthly plan that starts when the trial ends.
How it can show on a statement
WWW.USE.AI
Find out what it was
- 1
Search every inbox you use, including spam and promotions, for Use AI and for the exact amount; also check the address behind any Google, Microsoft, Facebook or Apple sign-in you use.
- 2
Look for a $1 charge, or two charges of $0.50, about a week before the larger one: that day is the sign-up.
- 3
Compare the date with earlier statements: a charge on the same day each month points to a plan that keeps renewing.
- 4
If you see one charge that later disappeared, check whether it was a declined payment that was tried again; the first attempt drops off on its own.
- 5
Ask others who use your card whether they tried an AI chat service around the date of the first small charge.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Use AI, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “WWW.USE.AI”?
Use AI sells its plans on its own website, and Use AI says a plan bought there shows on the statement as WWW.USE.AI: the site's address, not the name of an app or of the AI models it offers, such as Claude, GPT and Gemini. Many people found it through an ad or think of it as an AI chat app, so the bare web address does not ring a bell. A plan bought in the iPhone app is billed by Apple instead and shows Apple's name, never Use AI.
The trial explains most first-time surprises. It costs $1, and depending on the card it can post as two charges of $0.50: the second one checks that the card accepts repeat payments. Exactly seven days later the trial turns into a monthly plan at the regular price shown at checkout, $29.99 a month in Use AI's current terms, and it then renews on the same date each month. In Canada the terms set the trial fee at 1.69 CAD (charges of 0.85 and 0.84) and in Australia at 1.89 AUD (0.95 and 0.94).
Why you might see this charge
- The 7-day trial fee: $1, or two charges of $0.50 on the same day.
- The first monthly charge, taken exactly seven days after the trial started because it was not cancelled before then.
- A monthly, three-month or six-month plan that renewed on its usual date.
- A plan on a second Use AI account, for example one made with a Google login and another with a typed email or an Apple sign-in, each with its own subscription.
- A one-off purchase of extra usage credits, which Use AI sells on top of a plan.
- A sign-up by someone else in your household who used your card.
Is WWW.USE.AI legit?
Yes. Use AI is run by Use AI Inc., a company with a business address in Newark, Delaware. It is a separate service that gives access to models such as Claude, GPT and Gemini under one subscription. It is not OpenAI or Anthropic, and Use AI points out that cancelling a ChatGPT or Claude plan does not end a Use AI plan, or the other way round.
Most unhappy reports are about billing, not about the service: people say they started the trial, did not notice it would become a monthly plan, and found the full monthly price charged when it ended. Use AI's terms say purchases and renewals are normally not refunded except where the law requires it. Messages that use the Use AI name and ask for card details through a link are something else; check any charge against your own inbox and statements.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| PAPAYA PRIVACY | Papaya Privacy | PAPAYA PRIVACY is Papaya Privacy Protection, a data removal and identity monitoring subscription from Papaya, an… |
| SUPPORTPDFFILLER.COM | pdfFiller (airSlate) | SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc. |
| SCRIBD INC | Scribd | SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare. |
| MG LABS LIMITED | MG Labs (MoneyPilot) | MG LABS LIMITED is MG Labs Limited, the Hong Kong company that runs MoneyPilot, a paid service that finds class action… |
| PCH*CLASSMATES.COM | Classmates | PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect. |
| CHECKMYFILE.COM | Checkmyfile | CHECKMYFILE.COM is Checkmyfile, a UK credit report service run by Credit Reporting Agency Limited in Truro. |
| PUBLICRECORDS.US | PublicRecords.us (Public Records) | PUBLICRECORDS.US is PublicRecords.us, a paid US website that sells reports built from public records, such as court… |
| TRTHFDR*TRUTHFINDER.COM | TruthFinder | TRTHFDR*TRUTHFINDER.COM is TruthFinder, a US people search and background report website run by PeopleConnect. |
Questions about WWW.USE.AI
What is WWW.USE.AI on my credit card?
It is a payment to Use AI, an AI chat subscription run by Use AI Inc. in the United States. Use AI says plans bought on its website show as WWW.USE.AI. Plans bought in the iPhone app show Apple's name instead.
Why did Use AI charge me $1, or two charges of $0.50?
That is the fee for the 7-day trial. Depending on the card it is taken as one $1 charge or as two charges of $0.50, the second checking that the card accepts repeat payments. Unless the trial is cancelled, the monthly plan starts seven days later.
Why was I charged $29.99 by Use AI?
$29.99 is the monthly plan in Use AI's current terms. It is taken exactly seven days after the trial started and then every month on the same date. The price shown at checkout can differ by country.
Is Use AI the same as ChatGPT?
No. Use AI is a separate company that lets you use models such as GPT, Claude and Gemini through its own subscription. A WWW.USE.AI charge is not from OpenAI or Anthropic, and ending one of their plans does not end Use AI.
Is Use AI legit?
It is a real service run by Use AI Inc. Most complaints are about the trial: a $1 payment that turned into a monthly plan a week later without the person noticing.
What if I did not agree to a WWW.USE.AI charge?
File a complaint on Complain.biz soon: Use AI's terms ask for a charge you think is wrong to be raised in writing within 15 days. We write the complaint with you and send it to Use AI, so you do not have to chase it yourself.
Based on
- Understanding a Use AI charge on your statement (Use AI)
- How the 7-day trial works (Use AI)
- Does my subscription automatically renew? (Use AI)
- Have questions about a charge from Use AI? (Use AI)
- Use AI Terms and Conditions (trial fees, plan prices, renewals)
- Use AI Privacy Policy (Use AI Inc., Newark, Delaware)
- STAY AWAY from use.ai (Reddit)