Bank statement charge
What is the PAPAYA PRIVACY charge on my bank statement?
Who charged you
Papaya Privacy a data removal and identity protection subscription from the Papaya bill pay service
PAPAYA PRIVACY is Papaya Privacy Protection, a data removal and identity monitoring subscription from Papaya, an online bill pay service some medical offices and other billers use. The charge is usually its $39 monthly fee, after the plan was accepted as an add-on right after a bill was paid through Papaya.
How it can show on a statement
PAPAYA PRIVACYPAPAYAPRIVACY.COMPAPAYAPRIVACYCOMPPRIVACYSUB.COM
13 more ways it shows
PPRIVACYSUBCOMPPRIVACYPLUS.COMPPRIVACYPLUSCOMPAPAYA PRIVACY SUBPAPAYA PRIVACY SUBSCRPAPAYA PRIVACY+ SUBSCRPAPAYA* TRIAL PRIVACYPP* TRIAL PAPAYAME.COMFLXG PPRIVACYSUFLXG PPRIVACYSUB.COMFLXG PAPAYAPRIVPAY*FC PPRIVACYSUBCOMPAY*FC PAPAYAPRIVACYCO
Find out what it was
- 1
Search your inbox and spam folder for Papaya and Papaya Privacy: an enrolment or trial email shows the date and the email address used.
- 2
Look for a bill you paid online in the weeks before the first charge, often a doctor, hospital or lab bill: a PapayaP*Fee line on the same day as a bill payment shows that Papaya handled it.
- 3
Compare earlier statements: $39 on about the same day each month means the plan has been renewing.
- 4
Check the words on the line against Papaya's names above: Papaya's terms tie PAPAYA PRIVACY+ SUBSCR to Privacy+, the version sold without a trial.
- 5
Ask others in your household whether they paid a bill with your card around the date of the first charge.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Papaya Privacy, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “PAPAYA PRIVACY”?
Papaya is a bill pay service: billers such as medical practices send people to it, or build it into their own payment page, so a bill can be paid online by card. Papaya Privacy is a separate subscription from the same company, SnapPays Mobile, Inc., which trades as Papaya Payments, and the service is delivered with a partner, Array US Inc. After a bill is paid, Papaya can offer the privacy plan on the next screen as an optional add-on. Papaya's privacy policy says the card details from the bill payment are kept in the browser for that offer and are used for the plan only if the person chooses to subscribe. That is why the line names Papaya Privacy and not the doctor or biller you paid.
Papaya publishes the names its privacy charges can carry: PAPAYAPRIVACY.COM, PPRIVACYSUB.COM, PPRIVACYPLUS.COM, PAPAYA PRIVACY SUB, PAPAYA PRIVACY SUBSCR, PAPAYA* TRIAL PRIVACY and PP* TRIAL PAPAYAME.COM, sometimes without the dot or with letters such as FLXG or PAY*FC in front. Papaya's terms add PAPAYA PRIVACY+ SUBSCR for Privacy+, a version sold without a trial. Privacy Protection itself can start with a trial at no cost that turns into the paid plan unless it is cancelled.
Why you might see this charge
- The $39 monthly fee for Papaya Privacy Protection, the price on Papaya's own sign-up page.
- The first fee after a trial: the plan can start with a trial at no cost and continues as a paid monthly plan unless it is cancelled.
- An add-on accepted on the screen after paying a medical or other bill through Papaya, which then uses the card from that payment.
- A Privacy+ subscription, a version that Papaya sells without a trial.
- A bill paid by someone else in your household with your card, where the add-on was accepted.
Is PAPAYA PRIVACY legit?
Papaya Privacy is a real subscription sold by SnapPays Mobile, Inc., which trades as Papaya Payments and has an address in West Hollywood, California. It checks more than 350 data broker sites and asks them to remove your details, watches for your data in breaches and includes identity theft insurance of up to $1 million, for you and up to four family members.
Most complaints are about how people joined: they paid a medical or other bill and say they did not realise the screen after the payment added a $39 monthly plan. Papaya says the plan is a separate product that is not needed to pay a bill, and its refund policy promises a full refund to anyone who is not satisfied. Messages that use the Papaya name and ask for card details through a link are something else; check the charge against your own inbox and statements.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| SUPPORTPDFFILLER.COM | pdfFiller (airSlate) | SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc. |
| SCRIBD INC | Scribd | SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare. |
| MG LABS LIMITED | MG Labs (MoneyPilot) | MG LABS LIMITED is MG Labs Limited, the Hong Kong company that runs MoneyPilot, a paid service that finds class action… |
| PCH*CLASSMATES.COM | Classmates | PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect. |
| CHECKMYFILE.COM | Checkmyfile | CHECKMYFILE.COM is Checkmyfile, a UK credit report service run by Credit Reporting Agency Limited in Truro. |
| PUBLICRECORDS.US | PublicRecords.us (Public Records) | PUBLICRECORDS.US is PublicRecords.us, a paid US website that sells reports built from public records, such as court… |
| TRTHFDR*TRUTHFINDER.COM | TruthFinder | TRTHFDR*TRUTHFINDER.COM is TruthFinder, a US people search and background report website run by PeopleConnect. |
| BELL MEDIA | Bell Media | BELL MEDIA is Bell Media Inc., the Toronto company behind Crave, TSN, RDS and CTV, part of the same group as Bell… |
Questions about PAPAYA PRIVACY
What is PAPAYA PRIVACY SUBSCR on my credit card?
It is Papaya Privacy Protection, a data removal and identity monitoring plan from the Papaya bill pay service. Papaya's terms say the plan may show as PAPAYA PRIVACY SUBSCR, or PAPAYA PRIVACY+ SUBSCR for Privacy+. It costs $39 a month on Papaya's own sign-up page.
Why was I charged by Papaya Privacy after paying a medical bill?
Papaya handles online payments for some medical offices and other billers. After a bill is paid it can offer its privacy plan as an add-on. If the offer is accepted, the card details from the bill payment are used for the plan, often after a trial.
What is PAPAYA* TRIAL PRIVACY?
It is one of the statement names Papaya lists for Papaya Privacy, together with PP* TRIAL PAPAYAME.COM. Papaya does not explain the word TRIAL. Privacy Protection can start with a trial, and the paid plan follows unless it is cancelled.
What is PapayaP*Fee on my statement?
It is Papaya's own fee for paying a bill through its service: 3% of the bill, at least $0.75 and at most $9.99. Papaya's terms say it shows as its own line on the card statement, apart from the bill. It is not the privacy plan.
What if I did not agree to a Papaya Privacy charge?
File a complaint on Complain.biz. We write it with you and send it to Papaya, so you do not have to chase it yourself.
Based on
- Papaya Privacy: the statement names its charges may carry, and how the service works (Papaya)
- Papaya Terms of Service: Privacy Protection and Privacy+, renewal, trial, PAPAYA PRIVACY SUBSCR, platform fee PapayaP*Fee
- Papaya Privacy Policy: SnapPays Mobile, Inc. trading as Papaya Payments, offers after checkout, Array US Inc.
- Papaya Privacy sign-up page: $39 a month
- Papaya Privacy Refund Policy
- Papaya bill pay for healthcare, utilities, government and other billers (Papaya)