Bank statement charge
What is the BELL MEDIA charge on my credit card?
Who charged you
Bell Media Inc. Crave, TSN and RDS; part of BCE, like Bell Canada
BELL MEDIA is Bell Media Inc., the Toronto company behind Crave, TSN, RDS and CTV, part of the same group as Bell Canada. The charge is usually a Crave, TSN or RDS streaming subscription bought directly from the service and paid by card, renewing each month or term.
How it can show on a statement
BELL MEDIABELL MEDIA TORONTO ON
Find out what it was
- 1
Search your inbox and spam for Crave, TSN, RDS and Bell Media around the date and for the exact amount.
- 2
Sign in to your Bell Media account, the account Crave and TSN use, with each email address you might have used, and check which subscriptions it lists.
- 3
Check your Bell bill for Crave or TSN as well: if you pay for the same service there and on your card, you have two subscriptions.
- 4
Check the subscriptions in the App Store, Google Play and on any Roku or smart TV in the house; plans bought there show under the store's name, so a BELL MEDIA line points to a plan bought directly.
- 5
Ask others in your household whether they subscribed to Crave, TSN or RDS on a TV, smartphone or laptop.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Bell Media, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “BELL MEDIA”?
Crave and TSN are sold by Bell Media Inc., so a subscription bought directly from them can show under the company name and not the service. Bell Media and Bell Canada both belong to BCE: Bell Canada sells mobile, internet and TV service, while Bell Media owns Crave, TSN, RDS, CTV and Noovo. Public card data from the Government of British Columbia shows the line as Bell Media, with Toronto, Ontario as the location, where Bell Media is based.
Crave or TSN added through Bell Canada is charged on your Bell bill instead, and a plan bought through Apple, Google Play, Roku or another partner is billed by that partner under its own name, such as ROKU FOR BELL MEDIA. So a BELL MEDIA line on a card usually points to a subscription bought from Crave, TSN or RDS itself.
Why you might see this charge
- A Crave subscription bought directly with a card, charged at the start of each billing period until it is cancelled.
- A TSN or RDS sports streaming subscription bought directly, which renews the same way.
- A plan with a fixed number of months, such as 12, renewing for another full term; in Quebec such a plan renews month by month instead.
- A plan change: upgrading, for example from Crave Standard With Ads to Crave Premium, charges the full new price at once and starts a new billing cycle that day, with a credit for the unused part of the old plan.
- A double subscription: a Crave plan bought directly is not paused or cancelled when you add Crave through Bell, so it can be paid on your card and on your Bell bill at the same time.
- A subscription someone else in the household started on a TV, smartphone or laptop with your card.
Is BELL MEDIA legit?
Yes. Bell Media Inc. is a real Canadian company, part of BCE, and it sells Crave and TSN subscriptions directly. Its terms say subscription fees are charged at the start of each billing period and keep renewing until you cancel, that fees are not refunded, and that after cancelling you keep access until the end of the period already paid.
Messages that use the Crave, TSN or Bell name to ask for card details through a link are a separate matter; check the charge against your own accounts and inbox instead.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| D J*WSJ | The Wall Street Journal | D J*WSJ is Dow Jones & Company, the publisher of The Wall Street Journal, Barron's and MarketWatch. |
| CHEGG ORDER | Chegg | CHEGG ORDER is Chegg, the US homework help and study company. |
| EFAQ.COM | eFAQ | EFAQ.COM is eFAQ, a website run by eFAQ LLC that sells IQ, personality and other quiz results plus vehicle history and… |
| ANLATAN | NovelAI | ANLATAN is Anlatan Inc., the US company that runs NovelAI, an AI storytelling and anime-style image service. |
| SCRIMPR | Scrimpr | SCRIMPR is a Direct Debit to Scrimpr, a UK money-saving website run by one person. |
| PRIMEDEFENDER.COM | Prime Defender | PRIMEDEFENDER.COM is Prime Defender, an online privacy and security subscription sold by Tinolds Marketing Inc. |
| UKCRDTRATNG.COM | UKCreditRatings | UKCRDTRATNG.COM is UKCreditRatings, a UK credit report and score subscription run by RS Data Tech Ltd. |
| GOSHCC | Great Ormond Street Hospital Charity | GOSHCC is Great Ormond Street Hospital Children's Charity, which raises money for Great Ormond Street Hospital in… |
Questions about BELL MEDIA
What is a BELL MEDIA charge on my credit card?
It is usually a Crave, TSN or RDS streaming subscription bought directly from the service. Bell Media Inc. runs these services and is the company that charges for subscriptions bought directly from them.
What is BELL MEDIA TORONTO on my statement?
It is the same company. Bell Media is based in Toronto, and card data shows Toronto, Ontario as the location next to the name. The charge is usually a Crave, TSN or RDS subscription.
Is Bell Media the same as Bell Canada?
No, but both are part of BCE. Bell Canada bills mobile, internet and TV service on your Bell bill; Bell Media runs Crave, TSN and RDS and bills subscriptions bought directly from them to your card.
Why am I paying for Crave on my card and on my Bell bill?
A Crave subscription bought directly is not paused or cancelled when you add Crave through Bell. Until the direct one is cancelled, both keep billing.
What if I did not agree to a BELL MEDIA charge?
File a complaint on Complain.biz. We write it with you and send it to the business behind the plan, so you do not have to chase it yourself.
Based on
- Government of British Columbia open data: purchasing card transactions with a Bell Media line, Toronto ON
- Crave Terms and Conditions: Bell Media Inc., recurring billing, renewals and no refunds (Crave)
- TSN Terms and Conditions: Bell Media Inc. and recurring billing (TSN)
- Upgrading or Downgrading a Crave Subscription: Bell Media account and billing impact (Crave Help Centre)
- Canceling or Pausing my Crave Subscription (Crave Help Centre)
- Streaming services through Bell: billing on your Bell bill, direct Crave subscriptions not cancelled (Bell Support)
- About BCE: Bell and Bell Media, owner of Crave, TSN, RDS and CTV (BCE)
- Charged for Roku for Bell Media on a family Roku TV (Roku Community)