Bank statement charge
What is the EFAQ.COM charge on my bank statement?
Who charged you
eFAQ a quiz, IQ test and vehicle and property report website run by eFAQ LLC
EFAQ.COM is eFAQ, a website run by eFAQ LLC that sells IQ, personality and other quiz results plus vehicle history and property reports. The charge is usually $1 to see a result, which starts a 7-day trial, or the $25 membership that follows every 28 days when the trial is not cancelled.
How it can show on a statement
EFAQ.COMEFAQCOMEFAQEFAQ*MEMBERSHIP
Find out what it was
- 1
Search your inbox and spam folder for eFAQ: the receipt and welcome email show which email address signed up and which test or report was bought.
- 2
Look for a $1 line about a week before the larger one: that day is when a quiz result or report was unlocked.
- 3
Think about tests you or others took online around that date, such as an IQ, personality or career quiz, or a car or address that was looked up.
- 4
Compare earlier statements: the same amount about every four weeks means the membership has been renewing.
- 5
Ask others in your household, including teenagers, whether they took an online quiz with your card.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to eFAQ, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “EFAQ.COM”?
eFAQ bills under its own web name, so the line reads EFAQ.COM, EFAQCOM, EFAQ or EFAQ*MEMBERSHIP, the names on eFAQ's own list, rather than the name of the test or report you used. Most people meet eFAQ through a quiz, such as an IQ, personality, ADHD, autism or career test, or through a vehicle, license plate or property lookup. People describe answering all the questions and then being asked to pay $1 to see the result.
That $1 starts a 7-day trial of eFAQ's membership, which includes 20 reports a month and its AI apps, with extra reports at $1 each. In eFAQ's US checkout data the membership then costs $25 and renews every 28 days, so the charge lands a few days earlier each calendar month. A single report on its own costs $10. Outside the US eFAQ charges in local currency: in the UK its checkout data shows £1 for the 7-day trial, then £20 every 28 days.
Why you might see this charge
- The $1 trial fee paid to see a quiz or test result, such as an IQ or personality score.
- The first $25 membership fee, about 7 days after the $1, because the trial was not cancelled.
- A membership renewal every 28 days, which lands a little earlier in each calendar month.
- A single vehicle history, license plate or property report bought for $10.
- Extra reports beyond the 20 a month in the membership, which eFAQ sells at $1 each.
- A quiz taken or a report bought by someone else in your household with your card.
Is EFAQ.COM legit?
eFAQ is a real website run by eFAQ LLC, a company with an address in Wilmington, Delaware. It sells online quiz results and reports built from public data, such as vehicle history and property records, one at a time or through its membership.
Most complaints are about the payment flow: people say the test does not mention a fee until the end, and that the $1 to see a result started a trial that became a paid membership. eFAQ's FAQ says it refunds people who signed up by accident or were charged unexpectedly, while its refund policy only covers the most recent membership payment. Messages that use the eFAQ name and ask for card details through a link are something else; check the charge against your own inbox and statements.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| ANLATAN | NovelAI | ANLATAN is Anlatan Inc., the US company that runs NovelAI, an AI storytelling and anime-style image service. |
| SCRIMPR | Scrimpr | SCRIMPR is a Direct Debit to Scrimpr, a UK money-saving website run by one person. |
| PRIMEDEFENDER.COM | Prime Defender | PRIMEDEFENDER.COM is Prime Defender, an online privacy and security subscription sold by Tinolds Marketing Inc. |
| UKCRDTRATNG.COM | UKCreditRatings | UKCRDTRATNG.COM is UKCreditRatings, a UK credit report and score subscription run by RS Data Tech Ltd. |
| GOSHCC | Great Ormond Street Hospital Charity | GOSHCC is Great Ormond Street Hospital Children's Charity, which raises money for Great Ormond Street Hospital in… |
| PROTONMAIL | Proton AG | PROTONMAIL and PROTONVPN are the card names of Proton AG, the Swiss company behind Proton Mail, Proton VPN, Proton… |
| GET-THOSE-DISCOUNTS | Get Those Discounts | GET-THOSE-DISCOUNTS is the name of a website that sells memberships to USA Discount Club, a deals app, with Two Green… |
| TRUE-DEALS-TODAY | True Deals Today | TRUE-DEALS-TODAY is a website that sells USA Discount Club, a members-only deals app, and names Rock Solid Brands, LLC… |
Questions about EFAQ.COM
What is an EFAQ.COM charge on my debit card?
It is eFAQ, a quiz and public records report website run by eFAQ LLC. eFAQ lists EFAQ.COM, EFAQCOM, EFAQ and EFAQ*MEMBERSHIP as its statement names. It is usually the $1 trial fee or the $25 membership that follows.
Why did eFAQ charge me after a $1 IQ test result?
The $1 starts a 7-day trial of eFAQ's membership. If it is not cancelled within those 7 days, the membership follows at $25 in the US and renews every 28 days.
Is the eFAQ IQ test legit?
eFAQ is a real company and gives a score once the $1 is paid. Most complaints are not about the score but about that payment starting a paid membership that people did not expect.
Why does my eFAQ charge come a few days earlier each month?
eFAQ's membership renews every 28 days, not on the same date each month, so each charge lands a little earlier in the calendar month than the one before.
What if I did not agree to an EFAQ.COM charge?
File a complaint on Complain.biz soon: eFAQ's refund policy only covers the most recent membership payment. We write the complaint with you and send it to eFAQ, so you do not have to chase it yourself.
Based on
- What is eFAQ.com? The statement names EFAQCOM, EFAQ.COM, EFAQ and EFAQ*MEMBERSHIP (eFAQ FAQ)
- Why are you charging me? Membership with 20 reports a month and extra reports at $1 (eFAQ FAQ)
- eFAQ pricing: single report and monthly membership
- eFAQ checkout data for the US membership: $1 for a 7-day trial, then $25 every 28 days
- eFAQ checkout data for the UK membership: £1 for a 7-day trial, then £20 every 28 days
- eFAQ checkout data for a single US report: $10
- eFAQ Terms of Service: eFAQ LLC, Wilmington, Delaware
- eFAQ Refund Policy: only the most recent membership payment
- Can I get a refund? (eFAQ FAQ)
- Customer reviews: paying $1 to see a test result, then a monthly membership (Trustpilot)