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What is the PUBLICRECORDS.US charge on my card?

Who charged you

PublicRecords.us paid public records and people search website

PUBLICRECORDS.US is PublicRecords.us, a paid US website that sells reports built from public records, such as court, property and vehicle records. The charge is usually a $1 report, a $9.95 pack of 10 reports, or about $35 every 30 days for a report package, often found after a $1 report.

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Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to PublicRecords.us (Public Records).

How it can show on a statement

  • PUBLICRECORDS.US

Find out what it was

  1. Search your inbox, spam and promotions folders for PublicRecords.us and for the exact amount: the terms say the payment schedule is set out in the order or checkout confirmation, and the inbox it landed in shows which email address was used.

  2. Line up the charges: $35 every 30 days points to a report package paid in installments, three payments for the 3 month package and twelve for the 12 month package.

  3. Look for a smaller payment of $1, $7 or $9.95 around the date of the first larger charge: that is usually the day of the first search.

  4. Think back to a search for a relative, a landlord, a neighbor, a property tax record or a car around that date.

  5. Ask others who use your card whether they looked someone up or checked a property or a vehicle.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to PublicRecords.us (Public Records), so you do not have to chase it yourself.

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Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “PUBLICRECORDS.US”?

PublicRecords.us says in its terms that its payments may appear on a statement as PUBLICRECORDS.US or a similar name: the address of the website, not the report, the person who was looked up or a government office. The words public records can make the line look like an official fee, but PublicRecords.us says it is not a government agency, does not provide official documents and is not a consumer reporting agency.

The larger charges come from how the report packages are paid. Next to a single report for $1 and a pack of 10 reports for $9.95, both limited to one per customer, the site sells 105 reports for $105, paid in 3 installments of $35 every 30 days, and 420 reports for $420, paid in 12 installments of $35 every 30 days. Its terms describe these as fixed installment plans that end once the last installment is paid. Many people who meant to buy one $1 report describe the $35 payments that followed as a subscription they did not know they had started. People also report amounts that are not on the current price list, such as $7 for a record or a PDF copy, and $20 or $30 a month.

Why you might see this charge

  • A single report for $1, which the site sells once per customer.
  • A pack of 10 reports for $9.95, also once per customer.
  • An installment of $35 for the 3 month package of 105 reports, taken every 30 days, three times in all.
  • An installment of $35 for the 12 month package of 420 reports, taken every 30 days, twelve times in all.
  • A larger charge right after, or about a month after, someone paid $1 for one report: most often reported as $36, sometimes $30 to $43.
  • A search someone else in the household ran with your card, for a person, a property, a court case or a vehicle.

Is PUBLICRECORDS.US legit?

PublicRecords.us is a real paid website that sells reports put together from public and independent databases, and a PUBLICRECORDS.US line is normally a payment for one of its reports or packages. It says it is not a government agency and not a consumer reporting agency, and that some records in its reports may not be accurate or up to date. Its terms name no company behind the site, only an operator that calls itself Public Records, and tie the contract to Nevada law and to courts in Las Vegas.

Most complaints are about billing, not about the reports: people say they paid $1 for one report and then found a charge of around $35, right away or a month later, which turned out to be part of a larger package. Emails or texts that use the public records name and ask for card details through a link are a separate matter; check any charge against your own inbox and statement.

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Questions about PUBLICRECORDS.US

What is PUBLICRECORDS.US on my bank statement?

It is a payment to PublicRecords.us, a paid website that sells reports built from court, property, vehicle and other public records. Its terms say its payments may show as PUBLICRECORDS.US or a similar name.

Why does PublicRecords.us keep charging me?

A charge of about $35 every 30 days is usually an installment of a report package: 3 payments for 105 reports or 12 payments for 420 reports. PublicRecords.us's terms say no more is charged after the last installment. Many people who meant to buy one $1 report only notice the package when the first $35 arrives.

Is PublicRecords.us a government website?

No. PublicRecords.us says it is not a government affiliated agency and does not provide official documents. It is a private service that retrieves records from public and independent databases and charges for its reports.

Is PublicRecords.us legit?

It is a real paid website, and its reports and prices are listed on the site. Most complaints are about billing: a $1 report followed by charges of around $35 that people did not expect.

What if I did not agree to a PUBLICRECORDS.US charge?

File a complaint on Complain.biz. We write it with you and send it to PublicRecords.us, so you do not have to chase it yourself.

Based on

  • Terms of Service: statement name PUBLICRECORDS.US, fixed installment plans, Nevada law (PublicRecords.us)
  • PublicRecords.us FAQ: the four pricing options and whether it is a government-run website (PublicRecords.us)
  • Customer reviews: a $1 report followed by a larger charge, most often $36 (Trustpilot)
  • Customer reviews: recurring charges after what people took for a one-time purchase (ConsumerAffairs)

Charged without asking?
File a complaint about PublicRecords.us (Public Records).