Maintenance in room
Complaint from BILLIE N on 24 January 2024 about Super 8 Motels.
Room was horrible maintained. I have pictures of the issue Read more
Super 8 Motels complaints
Super 8 Motels Complaint Sentiment: Neutral
Our sentiment meter has detected that Super 8 Motels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Super 8 Motels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Super 8 Motels complaint process
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Super 8 Motels complaints chart
We have received 13 complaints about Super 8 Motels over the last 12 months. The graph below shows a monthly breakdown.
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Super 8 Motels complaint statistics
Curious about Super 8 Motels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
34
Total complaints
34
Open Complaints
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Complaints pending
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Complaints resolved
1.1
34 ratings
Super 8 Motels reviews: (34)
Authentic experiences shared by our community for your benefit.
Employee sabbath day
Complaint from Ezap on 02 January 2024 about Super 8 Motels.
My mom has been forced to work only on sabbath day sundays. She was working 6 days a week one off;now she only gets to work one day,of all days sunday. What do i do? Read more
Incompetent employee and buck passing
Complaint from Thornintheflesh on 27 December 2023 about Super 8 Motels.
I made a reservation for two nights at Super 8 in Abilene in November. I cancelled it more than 24 hours before the stipulated cancellation time by phoning the hotel. I asked the man at reception is it cancelled now?... Read more
Bed Bug Infestation
Complaint from bossladysteph on 08 October 2023 about Super 8 Motels.
Didn't even finish the night at this bed bug infested hotel. spotted a bug on my pillow, squished it in a tissue and took it to the office. The clerk did not even look surprised or say I'm sorry. ... Read more
Discrimination
Complaint from Freeworldjody on 06 October 2023 about Super 8 Motels.
I'm in the lobby waiting for my uber, and the manager tells me to wait outside even though I have a room rented. I told him I have a room rented he said he doesn't care that it's his hotel... Read more
Extremely dirty room
Complaint from Hepnet01 on 06 October 2023 about Super 8 Motels.
There is food on the walls black mold in the bathtub and clean floors and what look like crumbs in here all over the supposedly new bedding and also the AC did not work Read more
Not able to stay and no refund
Complaint from DaisyF on 27 September 2023 about Super 8 Motels.
Reservation was not complete due to water break and super 8 charged my card anyway and said I would be refunded in 72 hours. Still have not been refunded. The desk clerks were rude about not being able to... Read more
Dirty.. unsanitary
Complaint from Sherwanda on 23 September 2023 about Super 8 Motels.
Super 8 on Midlothian tpk they said you have to ask for clean towels and trash pull..they don't clean unless you check out they have roaches..they are rude.. trash piles up..they clean the tub with the same brush for toilet Read more
A night in Hell
Complaint from Kingken35 on 20 September 2023 about Super 8 Motels.
I made a reservation to stay at this location and it endes up being for 2 days later so I paid 85 dollars for a room. So as I was there I noticed the ac was taking a numerous amount... Read more
Negligence of Management
Complaint from Wanda Howard on 15 September 2023 about Super 8 Motels.
I had rented a room all together for 4 to 5 day's. When I first got there the air conditioner was leaking water onto the floor and not just a little bit. I reported it to the manager on the... Read more
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