Our sentiment meter has detected that Iglu Cruise complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Iglu Cruise, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 2 complaints about Iglu Cruise over the last 12 months. The graph below shows a monthly breakdown.
Curious about Iglu Cruise's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Iglu Cruise. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Iglu Cruise by calling 020 3733 9855. If you want to reach out to Iglu Cruise through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Steve mason on 09 December 2023 about Iglu Cruise.
When booked our cruise in Caribbean we all booked premium then after 20 mins they called back to say we have only 2 seats in premium 2 others have to go in economy then when we wanted to change to... Read more
Complaint from Brenda brown on 15 June 2023 about Iglu Cruise.
I am booked on a Norway cruise on the 16th September and have asked Iglu for details of boarding time and dock information. They have responded by sending further booking ation and stated that I have to complete a pre... Read more
Complaint from lindabartram7123@gmail.com on 16 April 2023 about Iglu Cruise.
HI its LINDA I was due to away on my cruise today with ariva this is very difficult to explain my booking ref is on P AND O CRUISES CGGKMM and is a group booking i... Read more
Complaint from Ray Prichard on 29 November 2022 about Iglu Cruise.
Iglu have failed to refund my money. The cruise was cancelled on Oct 25th and the money should have been paid into our account within 14 days. PO informed me that they sent the money to PO on... Read more
Complaint from DEREK R TUTT on 21 November 2022 about Iglu Cruise.
I requested cabin on arcadia for a solo passenger with a mobility scooter. Cabin assigned to me was a wheelchair adapted cabin g100. On checking found that this cabin was not suitable for me. Requested to change and was told... Read more
Complaint from TinaTJ on 16 October 2022 about Iglu Cruise.
Mr. Terrence and Mrs. Jean Boyce had booked to go to Norway prior to the pandemic, an all inclusive deal for their 35 year wedding anniversary and have been on many cruises like this with celebrity cruises with no problems,... Read more
Complaint from gbuckingham@ntlworld.com on 06 October 2022 about Iglu Cruise.
we were very disapointed to find out on board ship ref no1071151 and 1071155 that we were one of only a few people who didnt get on board spending money we have booked 18 cruises through you and this is... Read more
Complaint from F1cruiser on 22 September 2022 about Iglu Cruise.
Waited 40 minutes to get through only to be told can’t help We have waited 2 weeks for cancellation invoice without it can’t get refund Iglu just could not care less Shocking only saving grace it was our last Iglu... Read more
Complaint from David Weston on 06 September 2022 about Iglu Cruise.
Non existent customer service the worst company AVOID at all costs No matter how tempting NEVER USE IGLU unless you want high blood pressure. They never answer their phone unless they are taking money. Be warned, they are the worst company... Read more
Complaint from Peter Huzzey 17.01.1960 on 08 August 2022 about Iglu Cruise.
I have been trying to contact Iglu customer relations since returning from our Cruise. The Onboard credit of $250 for four passengers was never applied to our cruise with Royal Caribbean Read more
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