Our sentiment meter has detected that Norwegian Cruise Line complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Norwegian Cruise Line, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Norwegian Cruise Line? Submit your Norwegian Cruise Line complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 1 complaints about Norwegian Cruise Line over the last 12 months. The graph below shows a monthly breakdown.
Curious about Norwegian Cruise Line's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Norwegian Cruise Line. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Norwegian Cruise Line by calling 1-866-234-7350. If you want to reach out to Norwegian Cruise Line through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Cooper32540 on 20 January 2024 about Norwegian Cruise Line.
NCL changed our final port and offered us $300 per person for the disruption. My husband and myself have no other insurance and are stuck with two $700 vouchers to use within a year from Israel to USA which... Read more
Complaint from Gerald VACHON on 18 March 2023 about Norwegian Cruise Line.
Four of us took a cruise with Norwegian in November from Tahiti to Hawaii. The cruise price included the airfare which Norwegian provided. One leg of the trip was from Boston to Los Angeles with Delta. Due to a... Read more
Complaint from christammy on 24 August 2022 about Norwegian Cruise Line.
they emailed me my flight itinerary and it was wrong i called was on phone for 4hrs with multiple people to no avail of help they told me to call back 3 days later which i did and was on... Read more
Complaint from akw on 17 August 2022 about Norwegian Cruise Line.
My Experience - I was denied boarding in Amsterdam on Norwegian Cruise Line (NCL) due to a positive Covid test before NCL removed this requirement. NCL doesn’t have agents at the port; the port agents are contractors, so they provided... Read more
Complaint from carol wareing on 07 October 2021 about Norwegian Cruise Line.
was not avaiable we had a larger room and balcony but no spa and small bathroom no extra toiletrys Read more
Complaint from carol wareing on 05 October 2021 about Norwegian Cruise Line.
did not get a spa suite just a larger room with a bigger balcony Read more
Complaint from carol wareing on 20 September 2021 about Norwegian Cruise Line.
we were given a larger room and a large balcany that is what we got we had no spa we had a small bathroom with not a lot of room.We were told we would get toiletry we had no shower... Read more
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