Our sentiment meter has detected that Emerald Cruises complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Emerald Cruises, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Emerald Cruises? Submit your Emerald Cruises complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Emerald Cruises.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Emerald Cruises complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about Emerald Cruises over the last 12 months. The graph below shows a monthly breakdown.
Curious about Emerald Cruises's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Emerald Cruises. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Emerald Cruises by calling +441612362537. If you want to reach out to Emerald Cruises through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Deborah Houston on 01 October 2023 about Emerald Cruises.
We planned our 2nd Cruise with Emerald Waterways for Jewels of the Rhine through our travel agent Travel Best Bets in Vancouver, BC. It was cancelled due to COVID. We also paid $125 each for cancellation insurance, which... Read more
Complaint from Dai on 11 August 2023 about Emerald Cruises.
I got an email from Emerald, saying Second guest sails free offer is available across the 2024 Europe river cruise collection and I was being given this exclusive access to this offer before anyone else, as I was... Read more
Complaint from wellsman on 11 October 2022 about Emerald Cruises.
River cruise canceled 8 hours after we arrived in Switzerland from US despite the fact that we made numerous phone calls to Emerald to before leaving US due to drought conditions. Spent ten days abroad entirely at our expense... Read more
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