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Iglu Cruise complaints

Iglu Cruise complaint: After Sales Booking

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Filed 27 Jul 2022 by lana

When I booked my cruise with Iglu I upgraded and paid for a premium drinks package. I was told as part of the upgrade Iglu would give me $300 on board credit, I have am email ing it all and have paid in full for my cruise we go in 3 weeks.
Iglu are now saying there is no on board credit. I have been emailing them calling them and on line chat and nothing has been resolved, They have not called me back and keep promising to sort this out.

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