Filed 27 Jul 2022 by lana
When I booked my cruise with Iglu I upgraded and paid for a premium drinks package. I was told as part of the upgrade Iglu would give me $300 on board credit, I have am email ing it all and have paid in full for my cruise we go in 3 weeks.
Iglu are now saying there is no on board credit. I have been emailing them calling them and on line chat and nothing has been resolved, They have not called me back and keep promising to sort this out.
Report
Discussion
0 comments
No comments yet. Been through something similar with Iglu Cruise? Start the discussion above.
More Iglu Cruise complaints
View all 19onboard cruise credit
I have been trying to contact Iglu customer relations since returning from our Cruise. The Onboard credit of $250 for…
DREADFUL AFTER SALES SERVICE !!!!!!
I BOOKED WITH CHRISTISAN GLOVERWHO I FOUND EXTREMELY POLITE AND HELPFULL. HOWEVER, SINCE THEN THE AFTER SALES SERVICE IS APPALLING.…
Getting of the ship
Everything was fine until we came to disembark in Port Royal. Unless I was willing to go on a Tui…