Iglu Cruise complaint: DREADFUL AFTER SALES SERVICE !!!!!!
Filed 6 Jul 2022 by SHEILA
I BOOKED WITH CHRISTISAN GLOVERWHO I FOUND EXTREMELY POLITE AND HELPFULL. HOWEVER, SINCE THEN THE AFTER SALES SERVICE IS APPALLING. I HAVE BEEN LEFT HANGING ON THE PHONEON NUMEROUS OCCASSIONS, OFTEN RESULTING IN MY PHONE NEEDING TO BE CHARGED. I FLY ON SUNDAY 11TH JULY 2022 AT 8PM. I STILL HAVEN’T RECEIVED MY FLIGHT TICKETS.I CONTACTED CHRISTIAN GLOVER AGAIN YESTERDAY WHO EXPLAINED THAT ALTHOUGH HE WANTED TO HELP THE FLIGHT TICKETS WERE TO BE DEALT WITH BY CUSTOMER CARE. ONCE AGAIN NO RESPONSE .
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