Iglu Cruise complaint: Lack of customer care, no actions taken
Filed 6 Apr 2022 by Pamela
At the end of January early February 2022 I started calling and using chat portal to cancel flight part of my cruise in September from Rome. Despite calling every few days I still have not received a reply. I get I will be back in on WHATEVER DAY we anticipate receiving call or e mail. No reply at all. Still do not know what I am supposed to be paying. They will want their money on time.
I have called Celebrity and got their price, plus several other cruise companies but NOT repeat NOT Iglu Cruises.
Hopeless you give them all data to date and still no response (only YOU ARE NO 28 IN THE QUE.
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