Iglu Cruise complaint: Cancellation invoice

Name: Cancellation invoice
Item: Iglu Cruise
Rating: 1
Author: David

Open 22 Sep 2022 187 views Cruise Ship

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Filed 22 Sep 2022 by David

Waited 40 minutes to get through only to be told can’t help
We have waited 2 weeks for cancellation invoice without it can’t get refund
Iglu just could not care less
Shocking only saving grace it was our last Iglu cruise so don’t have to deal with them after this

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Case details

Status: Open
Company: Iglu Cruise
Filed: 22 Sep 2022
Rating: 1/5
Desired resolution: Do there job serve the customer
Problem: Cancellation invoice not sent for weeks
About: cancellation invoice
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

22 Sep 2022 Complaint filed and published
22 Sep 2022 Message from Bizzy: we notified Iglu Cruise about this complaint.

See all 19 Iglu Cruise complaints

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