H10 Hotels Complaint Sentiment: Neutral

Our sentiment meter has detected that H10 Hotels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with H10 Hotels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

H10 Hotels complaint process

Do you have a dispute or had a bad customer experience with H10 Hotels? Submit your H10 Hotels complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of H10 Hotels.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional H10 Hotels complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about H10 Hotels?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

H10 Hotels complaints chart

We have received 6 complaints about H10 Hotels over the last 12 months. The graph below shows a monthly breakdown.

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H10 Hotels complaint statistics

Curious about H10 Hotels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

10
Total complaints
10
Open Complaints
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Complaints pending
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Complaints resolved
1.4
/10 10 ratings

How to contact the customer service of H10 Hotels?

Below, you will find the contact information for the complaint department of H10 Hotels. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+34-900-444-466
Contact form:

You can contact the customer service of H10 Hotels by calling +34-900-444-466. If you want to reach out to H10 Hotels through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

H10 Hotels reviews: (10)

Authentic experiences shared by our community for your benefit.

Honeymoon ruined by the Hotel - General Manager Rude

Complaint from MartinRH on 13 December 2023 about H10 Hotels.

If I could give 0 stars I would - This was the worst honeymoon ever was like being on hotels from hell. Where to start - Upgrade to privilege or lack there of Compared to other H10 hotels this is unacceptable... Read more

Comments: 0
Rating:

Miss sold package

Complaint from Kerri on 29 October 2023 about H10 Hotels.

We just stayed at this hotel and was extremely disappointed as on your site it says suitable for families but we found there was no Childrens entertainment and nothing stated on the board, when I spoke to staff they said... Read more

Comments: 0
Rating:

Compensation over broken fall

Complaint from STUA23 on 29 September 2023 about H10 Hotels.

My wife fell over and broke her foot on some broken tiles in the dining room of the Lanzarote Princess, but trying to get any response has proven futile, the tiles have obviously been in that condition for a long... Read more

Comments: 0
Rating:

Poor Customer Phone Service

Complaint from Essbing on 08 August 2023 about H10 Hotels.

I called to advise of a change in our reservation. I was hung up on over 10 times and transferred multiple times. Told to call a different number (the number that just transferred me) multiple times. I waited on hold... Read more

Comments: 0
Rating:

Terrible Experience at Ocean Coral Spring

Complaint from KishaniB on 14 July 2023 about H10 Hotels.

I am writing in requesting a refund for unused stay from my booking. Due to the dissatisfaction of my experience with this resort with soiled sheets given daily, refrigerator not working properly, unsanitary conditions in restaurant with cockroaches, mean and... Read more

Comments: 0
Rating:

Active Points/Entry of non residents to hotel

Complaint from Eric Kaplan on 05 June 2023 about H10 Hotels.

We have been to this hotel approx 6/7 times with friends Mr Mrs Sorrin staying mostly in Privilege the most recent time arriving the 14th May for twelve days.On arrival we were met by Raphael who as in the... Read more

Comments: 0
Rating:

Unprofessional as hell

Complaint from Mana on 17 January 2023 about H10 Hotels.

Put in a reservation with the sorry ass company H10 already charge my card but refuse to send me any information I called your customer service number nobody answers for hours at a time and then the one person I... Read more

Comments: 0
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Booking Error

Complaint from Shefr96 on 30 June 2022 about H10 Hotels.

Hi i had originally booked a stay at h10 gran tinerfe for 23-26th of june 2022 my booking reference was H10HGT-28359. I queried to change my booking date to 24th-26th June 2022 but was told this could not happen and... Read more

Comments: 0
Rating:

Birds in restaurant

Complaint from Normanhrrsn@aol.com on 15 May 2022 about H10 Hotels.

My husband and I visited your hotel in Estepona on 08 May 2022. We booked all inclusive . Everyday while we were at the hotel we noticed birds flying in from outside into the restaurant, there is food laid... Read more

Comments: 0
Rating:

I was scammed at Hotel H10.

Complaint from Francisco Souza on 16 March 2022 about H10 Hotels.

In January 2020 I stayed with my family at the Ocean El Faro hotel of the H10 group, in the Dominican Republic, the next day I was approached by a sales promoter offering me a membership to the “PREMIUM TRAVEL... Read more

Comments: 0
Rating:

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