H10 Hotels complaint: Compensation over broken fall

Name: Compensation over broken fall
Item: H10 Hotels
Rating: 1
Author: Stuart

Open 29 Sep 2023 134 views Hotels / Motels

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Filed 29 Sep 2023 by Stuart

My wife fell over and broke her foot on some broken tiles in the dining room of the Lanzarote Princess, but trying to get any response has proven futile, the tiles have obviously been in that condition for a long time, due to the grime in the cracks

H10 Hotels complaint: Compensation over broken fall — Photo Stuart uploaded with this complaint

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Case details

Status: Open
Company: H10 Hotels
Filed: 29 Sep 2023
Rating: 1/5
Desired resolution: No, they have ignored us, it has caused major pain and issues
Problem: Guest broke foot on broken dining room tiles
About: hotel stay

Progress

Filed
Company notified
Company replied
Resolved

29 Sep 2023 Complaint filed and published
29 Sep 2023 Message from Bizzy: we notified H10 Hotels about this complaint.

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