Most Common Wells Fargo Complaints and Tips

While Wells Fargo offers a wide range of financial services, complaint data from our community has flagged several recurring issues that customers commonly face. Frequent complaints include unauthorized transactions, delays or failures in lien releases, unwarranted account freezes and closures, and challenges with auto loans and related employee interactions. Issues surrounding dispute resolution, ATM malfunctions, and problematic overdraft fees are also frequently reported.

To avoid these issues, we strongly advise customers to monitor their accounts closely for unauthorized activities and promptly report discrepancies. Ensure all communications and appointments with the bank are documented, and double-check any transaction details, especially when using ATMs. If problems arise, contacting customer service promptly and retaining all relevant documentation can help in resolving disputes efficiently.

How and why file a complaint about Wells Fargo?

Do you have a dispute or had a bad customer experience with Wells Fargo? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Wells Fargo.

Wells Fargo Customer Sentiment: Neutral

Our sentiment meter has detected that Wells Fargo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wells Fargo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Wells Fargo complaints chart

We have received 0 complaints about Wells Fargo over the last 12 months. The graph below shows a monthly breakdown.

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Wells Fargo complaint statistics

Curious about Wells Fargo's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints resolved
1.0
/10 24 ratings

How to contact the customer service of Wells Fargo?

Below, you will find the contact information for the complaint department of Wells Fargo. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-869-3557
Contact form:

You can contact the customer service of Wells Fargo by calling 1-800-869-3557. If you want to reach out to Wells Fargo through their own website, you can use their contact form.

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Bad reviews about Wells Fargo: (24)

Helpful experiences shared by verified Wells Fargo customers. Search, discuss and connect with other people in our community.

Transaction not authorized.

Complaint from taisa080585@gmail.com on 22 July 2022 about Wells Fargo.

Hi my name is Lataisa Hurst, cash tag $Taisa2007, email taisa080585@gmail.com, address 1512 Louisiana ave apt 111 Lafayette Louisiana 70501. Unauthorized transaction on 3262022, $200 Wells Fargo. I have had both my accounts for quite some time now. And... Read more

Comments: 0
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Auto loan and employees

Complaint from Wingsofdove on 30 June 2022 about Wells Fargo.

I got an auto loan with Wells Fargo on Easley SC. For a 2018 Nissan Rogue. I purchased the car last January 2021. My cousin cosigned for me. She passed away in March 2022. I sent a cashier check for... Read more

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Lien Release not performed

Complaint from Mimi LEE on 21 June 2022 about Wells Fargo.

I am a co-borrower of Home Equity Loan. When Wells Fargo Bank took over Wachovia Bank, it re-created our home equity record due to the organization change. At that time, it DOUBLE registered the loan and NEVER cleared that matter.... Read more

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Unwarranted Account freeze and closure

Complaint from Cindeesue on 20 May 2022 about Wells Fargo.

I deposited a third party check properly endorsed through the ATM on 5-8-2022 @ 8:56pm. On 5-9-2022 @ 12:41am. I received two emails from Wells Fargo stating my accounts have been frozen and will be closed on 5-23-2022 due to... Read more

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Loan Complaint

Complaint from dangermouse99 on 11 April 2022 about Wells Fargo.

In November 2021, I filed for a business loan. I gave all the proper paperwork and was informed everything was in order. In December, I reached out to the bank to see where we were with the process. No one... Read more

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Dispute resolution

Complaint from Jbriseno01 on 07 March 2022 about Wells Fargo.

Wells Fargo has held me accountable for unauthorized charges totaling to about $300.00. I was a victim of theft and they did a poor job helping their 10 year customer in resolving this. The door was shut on me and... Read more

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Cant keep appointment

Complaint from sewill67 on 19 February 2022 about Wells Fargo.

I am busy like any other person, went into to location last Saturday to visit personal banker, and one was available but said to busy to help all appointments were booked. Said to make appointment Made appointment for 1:30 ID 13NYY34OUI Nobody... Read more

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OverPayment

Complaint from GlendaLM on 12 January 2022 about Wells Fargo.

I financed furniture through Wells Fargo so I was going for debt free for 2022 and over paid them and they won't return my money Read more

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Bank closed with out telling customers

Complaint from Mark B on 26 December 2021 about Wells Fargo.

Bank has been closed Dec 3 and still not open it took 3 weeks for them to put money in the ATM. I have been a customer for many years I think this is very inconsiderate of your bank Especially... Read more

Comments: 0
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unauthorized credit hard check

Complaint from santikommareddi on 14 December 2021 about Wells Fargo.

Dates of Credit hard checks: 01162021 09152021 1112321 I DID NOT authorize these checks and this is causing problems for me. Please respond. Contact me any time at 740-701-5889 or email me at santiaatt@gmail.com SANTI KOMMAREDDI Read more

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