Wells Fargo complaint: Lien Release not performed

Complaint from Mimi LEE reported on 21 June 2022 about Wells Fargo

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My complaint:

I am a co-borrower of Home Equity Loan. When Wells Fargo Bank took over Wachovia Bank, it re-created our home equity record due to the organization change. At that time, it DOUBLE registered the loan and NEVER cleared that matter. I am trying to get a new home equity loan, but could not do it due to the record. The deed Book 42002, Page 198 was a recreation of Book 31661, PAGE MISSING. The home equity loan was fully paid off, but The deed Book 42002, Page 198 is still outstanding.

Suggested solution:

Let the Wells Fargo Bank clear this matter and issue a lean release letter to us. (I contacted Wells Fargo several times, but they just DID NOT DO anything.

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