While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Ulta Beauty over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 15, 2024
Do you have a dispute or had a bad customer experience with Ulta Beauty? Submit your Ulta Beauty complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ulta Beauty.
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Finally, we can turn your complaint into a professional Ulta Beauty complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 11 complaints about Ulta Beauty over the last 12 months. The graph below shows a monthly breakdown.
Curious about Ulta Beauty's track record in addressing complaints within the Beauty and Welness category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Ulta Beauty. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Ulta Beauty by calling 1-866-983-8582. If you want to reach out to Ulta Beauty through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Vaksjje on 15 February 2024 about Ulta Beauty.
I contacted Ulta last year about someone using my points and keeps updating my profile with their info. Nothing is being taken seriously!!!! Ulta case number Ag174013 Read more
Complaint from Slk on 24 December 2023 about Ulta Beauty.
Ive been complaining the very same day when ulta said my product was delivered. But the product was not delivered and they provide some random proof as the delivery of package . I’m trying to explain the package was not... Read more
Complaint from R@R on 12 December 2023 about Ulta Beauty.
The main address Preston ridge crossing in Frisco Texas refuse to refund my money with the original receipt was rude disrespectful and said that she didn't have time for me as she was walking away second employee told me I... Read more
Complaint from R. R R. R on 09 December 2023 about Ulta Beauty.
I purchased a travel spray perfume and it was empty! Next day went to get my refund and store manager said NO AND I DON'T HAVE TIME FOR HER WALKED AWAY SO ANOTHER EMPLOYEE WITH ZERO AUTHORITY TO PORTRAY as... Read more
Complaint from Bitsy on 24 November 2023 about Ulta Beauty.
This is the third time I’ve made an appointment at Ulta- all others even a reschedule were all cancelled by the store at the last minute. I finally got an appointment today and the technician has taken 2.5 hours to... Read more
Complaint from Dc30183@gmail.com on 06 September 2023 about Ulta Beauty.
I have suffered emotional abuse and other things due to Ulta Beauty’s employees, I was lied too, was threatened by another employee because I was getting upset over my hair … I have written down what I feel happened to... Read more
Complaint from pankratzkathryn22@gmail.com on 27 August 2023 about Ulta Beauty.
This store tried to help and actually called me back my real issue is with the customer service department that I had to call, and was on hold for 30 minutes as my email changed and I could not get... Read more
Complaint from NN71 on 22 August 2023 about Ulta Beauty.
I placed an online order using my “points” and the order did not go through. My debit card was charged twice. I asked customer service if I would receive a notification that my points were replaced, she said no, they... Read more
Complaint from Monica Mckinney on 06 August 2023 about Ulta Beauty.
I was in the ultra beauty store in Southlake Texas today 8/5/23 around 4:30pm and I was looking at the different items I grabbed my lipstick that I wanted and then looked at some other stuff and then I purchased... Read more
Complaint from Chatty12 on 21 June 2023 about Ulta Beauty.
I spoke with several agents . 1st agent seemed like she was trying to help . Connection was lost agent did not call back after 13 minutes . Connection was lost before any interaction on my 1st call.... Read more
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