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Ulta Beauty complaint: Service Received with customer service

Open 152 views Beauty and Wellness

Filed 21 Jun 2023 by Cathy

I spoke with several agents . 1st agent seemed like she was trying to help . Connection was lost agent did not call back after 13 minutes . Connection was lost before any interaction on my 1st call. . I called back asked for a supervisor. Spent 45 minutes going round and round with this person . He kept telling me what he couldn’t do . Refused to transfer me to his manager or give me a name . He also refused to give me a valid for the corporate office . The provided on site is the I called with no option to reach corporate customer relations

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