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Ulta Beauty complaint: Customer service

Open 141 views Beauty and Wellness

Filed 27 Aug 2023 by Kathryn

This store tried to help and actually called me back my real issue is with the customer service department that I had to call, and was on hold for 30 minutes as my email changed and I could not get ation or tracking info on my order, I have spent over 2 hrs dealing with this over 2 days not to mention the lack of knowledge staff,I want the CEO to read this and see what his now ex customers go thru.

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