Our sentiment meter has detected that TEXRail complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TEXRail, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
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We have received 1 complaints about TEXRail over the last 12 months. The graph below shows a monthly breakdown.
Curious about TEXRail's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from bdasmith on 08 October 2023 about TEXRail.
Got on 2:40PM East bound Texrail at Terminal B to take us and luggage to our car parked at the TP Fort Worth Station. When the train stopped at the Fort Worth Central Station, the conductor informed us the... Read more
Tex Rail has no toilet that works . When will the toilet get fixed because it's hard to hold it when you have to urinate. Read more
Complaint from cartert362 on 07 November 2020 about TEXRail.
On Saturday, November 7, 2020, I was trying to take a train to Fort Worth TX after I got off a Dart train from Dallas TX and I missed the 12:40 am Tex Rail train and I decided to take... Read more
I was waiting for the Eastbound train going to Grapevine to go to work. Announcement said track 2. Sign said track 2. So I sat on track 2 side. The train came on track 1 side so I got... Read more
Complaint from Bll17 on 06 July 2020 about TEXRail.
I live near train tracks, as well as a station that the TEXRAIL train frequents, all day every day. The last two weeks almost every single day there has been almost nonstop horns blasting every time the train drives by.... Read more
Complaint from Terril on 01 June 2020 about TEXRail.
Good morning, I would like to complain about my experience I had taking the 6:01 am train out of Mercantile station. When I arrived at approx 550am I noticed they were NO LIGHTING where the elevators are or rail... Read more
Complaint from EnM8190 on 23 April 2020 about TEXRail.
For the last few weeks we have been trying to ride the Texrail and a conductor named Shann is telling us we can't not ride because we are homeless and we stink which is not true. It doesn't say no... Read more
Complaint from Matthew Navarro Texrail on 15 March 2020 about TEXRail.
texrail traveling north almost hit me .i was walking beside tracks.no warning lights, no horn ,no alarm from approching train. , conductor not paying attention to rail up ahead to see if people are happening to be crossing the tracks... Read more
Complaint from OH on 09 March 2020 about TEXRail.
My first trip with my son by train was not very pleasant. a teaching trip to my son was unpleasant, the staff does not have a good attitude with the passengers, I try to say Hello!! two of them,... Read more
Complaint from SLI on 16 February 2020 about TEXRail.
I accidentally left something on the train. I immediately called and was told to wait until the next business day (2 days from now) to see if it gets turned in to the lost and found. Terrible customer service.... Read more
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