On this page you can see which complaints are submitted about TEXRail.
Whatever your complaint about TEXRail is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File TEXRail complaint' button.
2. Describe your complaint in detail, and suggest how TEXRail should resolve it.
3. Submit your complaint directly to TEXRail and mention that you posted your complaint on Complain.biz
Complaint from cartert362 on 07 November 2020 about TEXRail in category Public Transport
On Saturday, November 7, 2020, I was trying to take a train to Fort Worth TX after I got off a Dart train from Dallas TX and I missed the 12:40 am Tex Rail train and I decided to take... Read more
Complaint from scpirish on 13 September 2020 about TEXRail in category Public Transport
I was waiting for the Eastbound train going to Grapevine to go to work. Announcement said track 2. Sign said track 2. So I sat on track 2 side. The train came on track 1 side so I got... Read more
Complaint from Bll17 on 06 July 2020 about TEXRail in category Public Transport
I live near train tracks, as well as a station that the TEXRAIL train frequents, all day every day. The last two weeks almost every single day there has been almost nonstop horns blasting every time the train drives by.... Read more
Complaint from Terril on 01 June 2020 about TEXRail in category Public Transport
Good morning, I would like to complain about my experience I had taking the 6:01 am train out of Mercantile station. When I arrived at approx 550am I noticed they were NO LIGHTING where the elevators are or rail... Read more
Complaint from EnM8190 on 23 April 2020 about TEXRail in category Public Transport
For the last few weeks we have been trying to ride the Texrail and a conductor named Shann is telling us we can't not ride because we are homeless and we stink which is not true. It doesn't say no... Read more
Complaint from Matthew Navarro Texrail on 15 March 2020 about TEXRail in category Public Transport
texrail traveling north almost hit me .i was walking beside tracks.no warning lights, no horn ,no alarm from approching train. , conductor not paying attention to rail up ahead to see if people are happening to be crossing the tracks... Read more
Complaint from OH on 09 March 2020 about TEXRail in category Public Transport
My first trip with my son by train was not very pleasant. a teaching trip to my son was unpleasant, the staff does not have a good attitude with the passengers, I try to say Hello!! two of them,... Read more
Complaint from SLI on 16 February 2020 about TEXRail in category Public Transport
I accidentally left something on the train. I immediately called and was told to wait until the next business day (2 days from now) to see if it gets turned in to the lost and found. Terrible customer service.... Read more
Complaint from Ashley Shelton on 10 December 2018 about TEXRail in category Public Transport
The New Tex Rail Train running through North Richland Hills, Tx is too loud and Honks for extremely long periods while going through residential areas. They are a huge disturbance and nuisance to the neighborhood's it passes through. They have... Read more
