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TEXRail complaint: Passenger discrimination

Open 521 views Public Transport

Filed 23 Apr 2020 by EnM8190

For the last few weeks we have been trying to ride the Texrail and a conductor named Shann is telling us we can’t not ride because we are homeless and we stink which is not true. It doesn’t say no where in the rider guidelines that he can refuse us service on the train. Therefore, he is in the wrong. He has to follow the rules just as much as his passengers do. We have been asking for his supervisor and he refuses to do such and we have not done nothing to him.

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