Our sentiment meter has detected that TAP Air Portugal complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TAP Air Portugal, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
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We have received 2 complaints about TAP Air Portugal over the last 12 months. The graph below shows a monthly breakdown.
Curious about TAP Air Portugal's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TAP Air Portugal. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of TAP Air Portugal by calling 1-800-221-7370. If you want to reach out to TAP Air Portugal through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Idan on 09 September 2023 about TAP Air Portugal.
Hello friends. Can someone can try to help me and give me advice? I’ve been asked by a TAP agent ( on a formal convention with their customer sup) - to sleep 1 night at the closest hotel from the airport,... Read more
Complaint from MarzB23 on 24 July 2023 about TAP Air Portugal.
Dear Customer Service Representative, I am requesting refund on my ticket 477891854432 25/06/2023 flight 215, booking ation 3SJTS2. During my boarding I got an urgent US Consulate meeting in Lisbon, Portugal. Airport officer kindly informed that tickets will be rescheduled.... Read more
Complaint from Luisa on 02 February 2023 about TAP Air Portugal.
I traveled to Portugal and while here I had to have emergency surgery, I was not allowed to fly for a week, surgery was 2 days before going back home to the USA. I tried calling got no... Read more
Complaint from Anne.Cardoso@aol.com on 18 January 2023 about TAP Air Portugal.
You wait on line for 30 to 45 minutes at a time only to be switched to another person do the same waiting again .At the end they either hang up on you nothing gets resolved.... Read more
Complaint from paco on 04 January 2023 about TAP Air Portugal.
1st. On November 25, 2022 TAP cancelled my December 11, 2022 flight e-ticket 0476790022750 Madrid to Toronto; no explanation was given for the cancellation and no alternative flight provided. I was able to obtain an alternative flight on my own... Read more
Complaint from Rachel Geng on 23 July 2022 about TAP Air Portugal.
My first flight from MAD- LIS was delayed so that i am told I was not be able to get to my connecting flight to USA EWR Airport on time. The airport offered me the alternative flight from LIS-New York... Read more
Complaint from Travelling on 01 July 2022 about TAP Air Portugal.
On the 25062022 with AIR PORTUGAL you are the worst my 11h45 was delayed till after 17h15 on the same day then the connection flight was cancelled without any explanation no help was offered just rudeness, humiliation and to be frightened to... Read more
Complaint from DanielaPereira on 27 June 2022 about TAP Air Portugal.
I purchased a ticket to Maputo back in 2018 and the flight was cancelled and I asked for a refund and I have been waiting for my refund for over 2 years. I have called sent 4 complaints directly to... Read more
Complaint from Girlieglee on 31 May 2022 about TAP Air Portugal.
We have been given a partial refund for a flight cancelled by TAP rather than a full refund. I went online to check my booking on 26th April as my son in law wanted to book the same flight to Portugal... Read more
Complaint from Deborah Ryan-Dolleman on 25 March 2022 about TAP Air Portugal.
We were unable to get on our plane due to misinformation. 15mins before flying. 1 . was told covid testing 72 hrs. before flight. Which I did. Then told it was not acceptable. Set up test in... Read more
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