Complaints about Nexo

On this page you can see which complaints are submitted about Nexo.

How to file a complaint to Nexo?

Whatever your complaint about Nexo is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on our 'File Nexo complaint' button.
2. Describe your complaint in detail, and suggest how Nexo should resolve it.
3. Submit your complaint directly to Nexo and mention that you posted your complaint on

Statistics of Nexo in the category Crypto / DeFi / Blockchain

5 total complaints
5.0 /10
2 votes

Complaints overview

Margin call

Complaint from on 22 January 2022 about Nexo in category Crypto / DeFi / Blockchain

Nexo had taken significant payments of 35000 USD when the margin call had not hit. It did so for two minutes at 83.36 per cent and is not enough to take a partial payment as they call it of 35000... Read more


Complaint from on 22 April 2021 about Nexo in category Crypto / DeFi / Blockchain

I transfer money to nexo account but they only email me they cannot give me back £0.1 of of testing transfer.They only said they can’t refund me the money since they increase the minimum hurdle to transfer money. I think... Read more