On this page you can see which complaints are submitted about Nexo.
Whatever your complaint about Nexo is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on our 'File Nexo complaint' button.
2. Describe your complaint in detail, and suggest how Nexo should resolve it.
3. Submit your complaint directly to Nexo and mention that you posted your complaint on Complain.biz
Complaint from Rasti on 17 May 2022 about Nexo in category Crypto / DeFi / Blockchain
I have been using crypto colateral loan on my nexo account. I have had illegally liquidated over 250.000 USD worth of crypto on 23/05/2021. The liquidation was illegal because they liquidated and stated much lower prices than was actual price... Read more
Complaint from RING on 22 January 2022 about Nexo in category Crypto / DeFi / Blockchain
Nexo had taken significant payments of 35000 USD when the margin call had not hit. It did so for two minutes at 83.36 per cent and is not enough to take a partial payment as they call it of 35000... Read more
Complaint from Ethan1987 on 13 January 2022 about Nexo in category Crypto / DeFi / Blockchain
I find it sneaky when they say top up and start earning interest daily within 48 hrs at the home page , and then you find out they don't pay you, but never say why until you get into some... Read more
Complaint from Mr Parker on 08 December 2021 about Nexo in category Crypto / DeFi / Blockchain
When the Client decides to pay off his Nexo loan he gets the option to use his account assets (cryptocurrency) to be cover that repayment. I've chosen that option. So I have clicked REPAY button, then chose my ETH portfolio... Read more
Complaint from 40milesout on 03 September 2021 about Nexo in category Crypto / DeFi / Blockchain
For about a year I have built up some savings in my regular bank account. A few weeks ago I learned about Nexo and their claims of 8 to 12% interest on coins kept with them. I originally had almost... Read more
Complaint from [email protected] on 13 May 2021 about Nexo in category Crypto / DeFi / Blockchain
I made a Bitcoin deposit from my crypto broker to my Nexo.io wallet address. The transaction was ed on the blockchain and the wallet address is correct. Nexo has received my funds, but never credited them to my account. I... Read more
Complaint from Helo on 22 April 2021 about Nexo in category Crypto / DeFi / Blockchain
I transfer money to nexo account but they only email me they cannot give me back £0.1 of of testing transfer.They only said they can’t refund me the money since they increase the minimum hurdle to transfer money. I think... Read more
Complaint from [email protected] on 17 March 2021 about Nexo in category Crypto / DeFi / Blockchain
I moved crypto to a Nexo XRP wallet. I did not provide a wallet address during the transaction which sent the money ($500USD) to Nexo's general XRP wallet. Upon realizing my mistake I contacted customer service. Customer service assured me... Read more
Complaint from davidak158 on 06 March 2021 about Nexo in category Crypto / DeFi / Blockchain
I am a customer of the Nexo service, which provides crypto loans. On 21.2.21. I sent 1000 euros to my nexo account. To date, this money has not been credited to the account. Customer support was answered only once. She... Read more
