Our sentiment meter has detected that Nexo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Nexo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
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We have received 0 complaints about Nexo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Nexo's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Nexo. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Nexo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Deacon on 28 August 2022 about Nexo.
I lost access to an email account tied to my account but the phone number was still active and I could always use other 2FA options. When I asked to change the email address they asked for a copy of... Read more
Complaint from JoeyC on 15 July 2022 about Nexo.
I borrowed against my crypto holdings for USDC and sent it to Kucoin. From kucoin I then sent some of the USDC back to Nexo using the same wallet address from which it originally came from. Before the transaction was... Read more
Complaint from Kam on 15 June 2022 about Nexo.
I had a loan with Nexo using thousands in crypto. Nexo sent emails stating they would automatically liquidate at a certain percentage. Every single time I checked my percentage did NOT match the amount they stated they would liquidate. Just... Read more
Complaint from Rasti on 17 May 2022 about Nexo.
I have been using crypto colateral loan on my nexo account. I have had illegally liquidated over 250.000 USD worth of crypto on 23/05/2021. The liquidation was illegal because they liquidated and stated much lower prices than was actual price... Read more
Complaint from RING on 22 January 2022 about Nexo.
Nexo had taken significant payments of 35000 USD when the margin call had not hit. It did so for two minutes at 83.36 per cent and is not enough to take a partial payment as they call it of 35000... Read more
Complaint from Ethan1987 on 13 January 2022 about Nexo.
I find it sneaky when they say top up and start earning interest daily within 48 hrs at the home page , and then you find out they don't pay you, but never say why until you get into some... Read more
Complaint from Mr Parker on 08 December 2021 about Nexo.
When the Client decides to pay off his Nexo loan he gets the option to use his account assets (cryptocurrency) to be cover that repayment. I've chosen that option. So I have clicked REPAY button, then chose my ETH portfolio... Read more
Complaint from 40milesout on 03 September 2021 about Nexo.
For about a year I have built up some savings in my regular bank account. A few weeks ago I learned about Nexo and their claims of 8 to 12% interest on coins kept with them. I originally had almost... Read more
Complaint from puebloviejojensen@gmail.com on 13 May 2021 about Nexo.
I made a Bitcoin deposit from my crypto broker to my Nexo.io wallet address. The transaction was ed on the blockchain and the wallet address is correct. Nexo has received my funds, but never credited them to my account. I... Read more
I transfer money to nexo account but they only email me they cannot give me back £0.1 of of testing transfer.They only said they can’t refund me the money since they increase the minimum hurdle to transfer money. I think... Read more
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