Myprotein Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Myprotein over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Myprotein's offerings.

Sentiment data last updated on April 15, 2024

Myprotein complaint process

Do you have a dispute or had a bad customer experience with Myprotein? Submit your Myprotein complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Myprotein.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Myprotein complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Myprotein?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Myprotein complaints chart

We have received 4 complaints about Myprotein over the last 12 months. The graph below shows a monthly breakdown.


Myprotein complaint statistics

Curious about Myprotein's track record in addressing complaints within the Beauty and Welness category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 17 ratings

How to contact the customer service of Myprotein?

Below, you will find the contact information for the complaint department of Myprotein. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
Contact form:

You can contact the customer service of Myprotein by calling 1-844=433-5147. If you want to reach out to Myprotein through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Myprotein reviews: (17)

Authentic experiences shared by our community for your benefit.

Failure of receipt of order

Complaint from John EarthHeart on 07 April 2024 about Myprotein.

My order number was 570332643, I feel that my concerns had not been addressed at all and it's as though the customer service team couldn't care less about losing a customer. I placed a large order in good faith and... Read more

Comments: 0

Issues with a returns

Complaint from LeahK406 on 25 January 2024 about Myprotein.

I returned the order (£238 order) on 12/9/2023 to my local evri shop, I went through my account to produce a barcode to scan to send this back. On 1st October I contacted your customer service team via message to... Read more

Comments: 0


Complaint from Blairn216 on 13 May 2023 about Myprotein.

They banned my account due to no fault of mine They on numerous occasions were sending deliveries to be dropped off at an unsafe location without my consentmeaning I wasn't getting them Read more

Comments: 0

Monies taken

Complaint from Nichola on 17 April 2023 about Myprotein.

My 15yr old son tried to order some shorts of the website , on the 9th April the order didn’t go through but the monies were taken from his account , we have tried numerous times to contact them... Read more

Comments: 0

Returned order Refund Order 451515165

Complaint from Eskay on 03 January 2023 about Myprotein.

I placed an order on the MyProtein website by mistake and requested for a cancellation in literally 10mins. The team took 48hours to get back and when they got back they informed that the parcel is already with the courier... Read more

Comments: 0

Account blocked for disputing a charge

Complaint from Dvl9719 on 29 July 2022 about Myprotein.

I had ordered few items through myprotein website to ontario canada, which never showed up so after 1.5 month I have filed a charge dispute with credit card company after going back and forth with MyProtein customer service with no... Read more

Comments: 0

Avoid this company- scam artists

Complaint from Jeevantiwana on 16 June 2022 about Myprotein.

If I could give no stars I would have. Horrific customer service, absolute money grabbing thieves. Ordered and then cancelled my order within 15 minutes, to be told that I was outside of the cancellation window (bearing in mind the... Read more

Comments: 0

Failed delivery Staff lies

Complaint from Danielle.I on 18 January 2022 about Myprotein.

Order placed 5th January 2022 Order not delivered and no tracking updates. Advised on 14th that replacement order has been requested. As of 18th January still no closer to getting my order. Replacement order has not been dispatched and customer service... Read more

Comments: 0

Worst Service i've ever experienced

Complaint from bar36060 on 12 January 2022 about Myprotein.

In 29' in November i made an order in Myprotein, after about 10 days with no update on my tracking number order, i sent a message asking where my order is, bot messaged me everytime and nothing happen, no updates... Read more

Comments: 0

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